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 Post subject: Customer Account Lock Issue
PostPosted: Tue Nov 19, 2013 6:19 am 
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Joined: Sat Nov 19, 2011 3:19 pm
Posts: 26
Hi All:

I activated account Lock for customer and set the Lock Code.
Also, I have checked and prepaid-enter-pin-lock.wav file
is in /asterisk sound/en folder but its not working.
(no prompt to enter account lock pin)

audio file format in a2billing agi-conf shows gsm.

I have A2billing version 1.7.1 (still running this but planning upgrade soon)

Please what am I missing?

Your help will be greatly appreciated!

Thank you.


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 Post subject: Re: Customer Account Lock Issue
PostPosted: Wed Nov 20, 2013 4:38 am 
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Joined: Sat Nov 19, 2011 3:19 pm
Posts: 26
Hi All,

I found this entry in agi_config.
The title entry is [IVR Locking option].
Set this to [Yes] to allow IVR accounting locking.

Thank you.


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