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 Post subject: Freezing problem.
PostPosted: Tue Apr 15, 2014 2:14 am 
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Joined: Thu Sep 13, 2007 12:46 pm
Posts: 254
Location: Naples, Fl ( USA )
Look below. when I make a call it freezes at the line below -- Playing 'prepaid-cents' and it takes 10 cents from the credit. I do not know what to do. Please help.
thanks
CentOS 6.5
Asterisk 11.5
A2Billing 2.0.8

[a2billing1]
exten => _X.,1,GotoIf($["${EXTEN}" = "500"]? 7)
exten => _X.,2,NoOp(nothing)
exten => _X.,3,Answer
exten => _X.,4,Wait
exten => _X.,5,AGI(a2billing.php,1)
exten => _X.,6,Hangup
exten =>_X.,7,VoicemailMain()
exten =>_X.,8,Hangup

-- Playing 'prepaid-you-have' (escape_digits=#) (sample_offset 0)
-- <SIP/ DIDFORSALE1-IN-00000022> Playing 'digits/2.ulaw' (language 'en')
-- Playing 'dollars' (escape_digits=#) (sample_offset 0)
-- Playing 'vm-and' (escape_digits=#) (sample_offset 0)
-- <SIP/ DIDFORSALE1-IN-00000022> Playing 'digits/60.ulaw' (language 'en')
-- <SIP/ DIDFORSALE1-IN-00000022> Playing 'digits/3.ulaw' (language 'en')
-- Playing 'prepaid-cents' (escape_digits=#) (sample_offset 0)


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 Post subject: Re: Freezing problem.
PostPosted: Tue Apr 15, 2014 7:57 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

There was a brief problem before we sent out the email for http://www.asterisk2billing.org/heartbleed-and-security-vulnerabilities/ can you download again and let us know if the problem is cured.

Joe


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 Post subject: Re: Freezing problem.
PostPosted: Tue Apr 15, 2014 9:11 am 
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Joined: Thu Sep 13, 2007 12:46 pm
Posts: 254
Location: Naples, Fl ( USA )
jroper wrote:
Hi

There was a brief problem before we sent out the email for http://www.asterisk2billing.org/heartbleed-and-security-vulnerabilities/ can you download again and let us know if the problem is cured.

Joe

I had the problem before I upgraded to 2.0.8.


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 Post subject: Re: Freezing problem.
PostPosted: Tue Apr 15, 2014 9:15 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Removing 10c is probably down to you having dial balance reservation switched on with a value of 10c in the agi-conf.

As to why it freezes, check you have the sound prompts installed. You can usually tell if this the problem by tailing the /var/log/asterisk/full log with the Asterisk verbosity turned up, as this has more detail than the Asterisk CLI.

Joe


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 Post subject: Re: Freezing problem.
PostPosted: Tue Apr 15, 2014 1:29 pm 
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Joined: Thu Sep 13, 2007 12:46 pm
Posts: 254
Location: Naples, Fl ( USA )
jroper wrote:
Hi

Removing 10c is probably down to you having dial balance reservation switched on with a value of 10c in the agi-conf.

As to why it freezes, check you have the sound prompts installed. You can usually tell if this the problem by tailing the /var/log/asterisk/full log with the Asterisk verbosity turned up, as this has more detail than the Asterisk CLI.

Joe


I got the 10c out it no longer take the money but it does not write anything on the log when it freezes. it does not freeze all the time. only once in a while. it does happened at the same line everytime. one more thing it does keep the channels it does pile up until I rerun asterisk.


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 Post subject: Re: Freezing problem.
PostPosted: Tue Apr 15, 2014 1:36 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

The logging in /var/log/asterisk/full will tell you more about what is going on.

Joe


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 Post subject: Re: Freezing problem.
PostPosted: Tue Apr 15, 2014 1:55 pm 
Offline

Joined: Thu Sep 13, 2007 12:46 pm
Posts: 254
Location: Naples, Fl ( USA )
jroper wrote:
Hi

The logging in /var/log/asterisk/full will tell you more about what is going on.

Joe

for some reason. when it freeze it does not produce a log. I have the log set to 4. no entry. i found out that it is occuring in the method call channel_status located in the phpagi.php I cannot see why because sometime it works fine something it freezes. I resolve the problem about the 10c thanks for that. it is the freez and it create the channels and does not remove them when that happened. I going to continue to look into the problem. if you think of something please let me know.

thanks


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