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 Post subject: agent page "Sorry, you don't have access to this page !"
PostPosted: Thu Jun 19, 2014 10:22 am 
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Joined: Mon Dec 06, 2010 10:39 am
Posts: 26
I have a2billing 1.9.4
after login by the agent user/password, I get redirected to message:
Sorry, you don't have access to this page !

any aidea?


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 Post subject: Re: agent page "Sorry, you don't have access to this page !"
PostPosted: Fri Jun 20, 2014 7:03 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Check you have set the correct permissions on the templates_c files.

Unrelated, but you should be using the latest version of A2Billing, which is 2.0.13, this is important.

Joe


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 Post subject: Re: agent page "Sorry, you don't have access to this page !"
PostPosted: Fri Jun 20, 2014 10:38 am 
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Joined: Mon Mar 02, 2009 8:56 pm
Posts: 271
Also check /var/lib/php/session (at least this is the default on CentOS) that it is owned by the same user as Apache is running as (often asterisk?)


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 Post subject: Re: agent page "Sorry, you don't have access to this page !"
PostPosted: Mon Jun 23, 2014 7:14 am 
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Joined: Mon Dec 06, 2010 10:39 am
Posts: 26
it is my configuration:
Quote:
[root@192 session]# cd /var/lib/php/session/
[root@192 session]# ls -l
total 12
-rwxrwxrwx 1 asterisk asterisk 526 Jun 23 02:52 sess_2kj322ep0lqqf1vu3mi8qesa27
-rwxrwxrwx 1 asterisk asterisk 50 Jun 23 02:55 sess_46ucfc82qtc38ndg9ia3jh60f4
-rw------- 1 apache apache 50 Jun 23 03:10 sess_6eheheu2ivhf76g5ced1c02jq7


and

Quote:
[root@192 session]# cd /var/www/html/agent/templates_c/
[root@192 templates_c]# ls -l
total 12
-rwxrwxrwx 1 asterisk asterisk 4943 Jun 23 02:53 %%45^45E^45E480CD%%index.tpl.php
-rwxrwxrwx 1 asterisk asterisk 2112 Jun 23 02:53 %%F7^F7F^F7F34188%%header.tpl.php


but the same problem, please help


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 Post subject: Re: agent page "Sorry, you don't have access to this page !"
PostPosted: Mon Jun 23, 2014 8:00 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Against the agent set up page in A2Billing admin, have you remembered to give permissions for the agent to see at least one of the screens.

Joe


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 Post subject: Re: agent page "Sorry, you don't have access to this page !"
PostPosted: Mon Jun 23, 2014 9:15 am 
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Joined: Mon Mar 02, 2009 8:56 pm
Posts: 271
Also it's not clear from your post who owns what. You could try -

ls -ld /var/lib/php/session/
ps -ef | grep httpd

The user httpd is running as should have permissions to write in the session folder.


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 Post subject: Re: agent page "Sorry, you don't have access to this page !"
PostPosted: Tue Jun 24, 2014 7:12 am 
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Joined: Mon Dec 06, 2010 10:39 am
Posts: 26
problem solved, thanks to all.


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 Post subject: Re: agent page "Sorry, you don't have access to this page !"
PostPosted: Tue Jun 24, 2014 7:45 am 
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Joined: Mon Mar 02, 2009 8:56 pm
Posts: 271
If possible please could you post the solution as it could help others, especially if it was different to the ideas posted above.


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 Post subject: Re: agent page "Sorry, you don't have access to this page !"
PostPosted: Tue Jun 24, 2014 10:19 am 
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Joined: Mon Dec 06, 2010 10:39 am
Posts: 26
bucasia wrote:
If possible please could you post the solution as it could help others, especially if it was different to the ideas posted above.


same ideas have been posted :)


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