you don't have enough credit to make this call

PBX-Ramdas · **Joined:** Tue Jul 27, 2010 8:38 pm **Posts:** 15

bucasia · **Joined:** Mon Mar 02, 2009 8:56 pm **Posts:** 271

It looks like a call attempt is being made - DIAL SIP/voip-01-rebvoice/0031207018042

Are you saying you get a insufficient credit message when the dial attempt is made? If so I think the message is not coming from a2billing.

You should run a more recent version of a2billing if possible, or at the very least make sure the GUI is not accessible from the internet.

PBX-Ramdas · **Joined:** Tue Jul 27, 2010 8:38 pm **Posts:** 15

Hallo bucasia,

I believe the message is from A2Billing, because the call never leave the server. Meaning that even Elastix/Asterisk is not taking the call to the trunk to call out.

PBX-Ramdas · **Joined:** Tue Jul 27, 2010 8:38 pm **Posts:** 15

Okay,

The exact message is "Sorry, you don't have enough credit to call this number"

I spend some time to look at the differences from my log and others. What I notice is that in my log I can't find that A2Billing is calling.
I also look at the Elastix/Asterisk logs and notice that A2Billing is passing this to the trunk

SIP/voip-01-rebvoice/0031207018042,60,HRrL(5880000:61000:30000
== Everyone is busy/congested at this time (1:0/0/1)

I read that this has to do with which version of asterisk is enter in the agi-conf1 and global settings.

I change them to 1_6, because both 1_11 or 1_8 wasn't working.

What I find is very strange is that if I dial the destination number now, I still get to hear "Sorry, you don't have enough credit to call this number", :cry:

but the call goes through and I cal reach the person on the other end. :laugh:

Does anyone have some cluess for me to solve this strange message???

bucasia · **Joined:** Mon Mar 02, 2009 8:56 pm **Posts:** 271

I don't think I've seen it where you get the message but the call still completes. It sounds like it's doing something different now so I would do more logging and see if you can figure out what a2billing thinks is happening.

PBX-Ramdas · **Joined:** Tue Jul 27, 2010 8:38 pm **Posts:** 15

bucasia · **Joined:** Mon Mar 02, 2009 8:56 pm **Posts:** 271

Quote:

a2billing.php,1: file:Class.A2Billing.php - line:1847 - uniqueid:1410119411.2 - TIMEOUT::> 2820 : minutes=0 - seconds=0
-- Playing 'prepaid-no-enough-credit' (escape_digits=#) (sample_offset 0)

Unfortunately I don't have a copy of 1.9.4 to have a look at, but here's the code from mine. It could be a little different from yours.

This is from Class.A2Billing.php as you see mentioned in the log above where it's playing the message

Code:

   public function fct_say_time_2_call($agi, $timeout, $rate = 0)
    {
        // set destination and timeout
        // say 'you have x minutes and x seconds'
        $minutes = intval($timeout / 60);
        $seconds = $timeout % 60;

        $this->debug(DEBUG, $agi, __FILE__, __LINE__, "TIMEOUT::> " . $this->timeout . " : minutes=$minutes - seconds=$seconds");
        if (!($minutes > 0) && !($seconds > 10)) {
            $prompt = "prepaid-no-enough-credit";
            $agi->stream_file($prompt, '#');
            return -1;
        }

You see this bit on your logs -

TIMEOUT::> 2820 : minutes=0 - seconds=0

It's saying 2820 seconds is 0 minutes and 0 seconds I think? That's not correct. And that's why you get the error message (you can see the code is checking the value of minutes/seconds)

I'm unsure why your a2billing is not doing that calculation correctly to turn the timeout to mins/secs.

I'd suggest upgrading is possible.

PBX-Ramdas · **Joined:** Tue Jul 27, 2010 8:38 pm **Posts:** 15

Could you tell me where this file Class.A2Billing.php is located??

bucasia · **Joined:** Mon Mar 02, 2009 8:56 pm **Posts:** 271

I'm unsure offhand with Elastix but you could ...

yum -y install mlocate
updatedb
locate Class.A2Billing.php

provided by Star2Billing S.L.

you don't have enough credit to make this call

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