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 Post subject: Enabling support tickets
PostPosted: Tue May 26, 2015 4:53 pm 
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Joined: Fri Jul 25, 2014 9:27 am
Posts: 15
When I send a support ticket via the customer interface, I get confirmation that a ticket has been created but a ticket does not show on the customer interface.

Also on the backend admin page, no tickets are displaying. I receive an email confirming a ticket has been created, but this is not logged onto a2billing.

Looked at cc_ticket_comment table and it is empty. I'm I missing something?

Eric


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 Post subject: Re: Enabling support tickets
PostPosted: Thu Sep 03, 2015 8:58 am 
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Joined: Thu Sep 03, 2015 8:54 am
Posts: 1
Tickets will be doing what I want to know the concept.


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