bruce wrote:
I don't think v1.4x does the
Quote:
Dear 1234556789 (John Smith), etc
. Does it? I haven't seen it. I haven't had a chance to check it on v1.6x yet. If that is the case as you say then you have to tamper the php file I guess. I shall get to it when I feel comfortable that upgrading my database doesn't break my production server. Something I probably never feel comfortable
No I didn't have problems with 1.4
I am using the latest version.
The 'Dear 1234556789 (John Smith)', gets 'printed' by using the variable text 'Dear $ticket_owner$,' in the Modify Support Ticket' mail template.
This is the default mail template and all I am trying to do is to change it to 'Dear $firstname$ $lastname$,' but it doesn't work!
According to the mail templates page the following variables are (should be) working on all templates:
>>
Tags used in all emails:
$email$: email of the customer
$firstname$: firstname of the customer
$lastname$: lastname of the customer
$credit$: credit of the customer in the system currency
$creditcurrency$: credit of the customer in the own currency
$currency$: currency of the customer
$cardnumber$: card number of the customer
$password$: password of the customer
$login$: login of the customer
$credit_notification$: credit notification of the customer
$base_currency$: base currency of system
>>
Netizen