calllback with a2billing 1.6

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

Hi System config is as bellow

asterisk vertion = 1.6
a2billing vertion = 1.6

my callback context is as belllow

exten => 442034117245,1,deadAGI(a2billing.php,1,cid-callback,34)
exten => 442034117245,n,Hangup2

my calling card works well and i am trying to setup callback. when i call the callback DID i get the following message all times. what have i done wwrong. please help me

-- Executing [442034117245@from-sip-external:2] DeadAGI("SIP/204.11.194.35-08c21d68", "a2billing.php,1,cid-callback,34") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/a2billing.php
-- <SIP/204.11.194.35-08c21d68>AGI Script a2billing.php completed, returning -1

jroper · **Joined:** Fri Jun 23, 2006 3:56 pm **Posts:** 4065

Do you really want to add 34 onto the callback number?

exten => 442034117245,1,deadAGI(a2billing.php,1,cid-callback,34)

Joe

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

i even tried exten => 442034117245,1,deadAGI(a2billing.php,1,cid-callback), that is not working as well without the 34 same error

renatofb · **Posted:** Thu Apr 15, 2010 2:28 am

Change your verbosity in agi-conf1 to 4 and post Cli log here
that could give you an idea what is going on

it works okay for me

Asterisk, 1.6.2
A2billing, 1.7

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

jroper · **Joined:** Fri Jun 23, 2006 3:56 pm **Posts:** 4065

CID callback will only call back if the CallerID is present. This saves you money in wasted callbacks.

If you want the system to always callback when you dial the trigger number, use the all-callback setting.

Joe

renatofb · **Posted:** Thu Apr 15, 2010 10:43 pm

Just adding Joe's comment,
you either configuration, assign callerID and ask for PIN code are enabled in the agi-conf options.
Just enable or disable them according to the behavior you want.

Renato

manugmedia · **Joined:** Wed Feb 13, 2008 11:11 am **Posts:** 224

Quote:

CID callback will only call back if the CallerID is present.

and to add you can manipulate the caller id depending on how the CID is received in your box

my setup

Quote:

[cid-callback-UK]
exten => _X.,1,Ringing()
exten => _X.,n,Set(CALLERID(num)=0044${IF($[${CALLERID(num):0:1}=0]?${CALLERID(num):1}:${CALLERID(num)})})
exten => _X.,n,DeadAGI(a2billing.php|3|cid-callback|) ;last parameter is the callback area code
exten => _X.,n,Hangup

will strip incoming numbers or leading digits and set caller ID format for UK
make sure your rate table is compatible.

search for a good thread posted by Stavros on a real world dial examples.

Rgds
Eamonn

http://www.eatelco.com
http://www.eatelcommunity.com

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

Hi Guys thankyou verymuch for your replies and GR8 help, i am going to test it now with all callback setting, i will update you the results after testing.

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

which callplan will it use for calling if i use all callback, right now i am getting the following error.

Error : There is no route to call back your phonenumber !!!]

which call plan shall i use, what call plan or trunks will it use for all call back when i do not have the CLI in the system

manugmedia · **Joined:** Wed Feb 13, 2008 11:11 am **Posts:** 224

Quote:

which callplan will it use for calling if i use all callback

Check your Global settings under callback

Code:

Callback CallPlan ID all_callback_tariff

Quote:

Error : There is no route to call back your phonenumber !!!]

Make sure the CLI matches the rate card, if you have for example 44777xxxx on the rate table then CLI needs to be recieved as 44777XXX not 0044777xxxx

Code:

exten => _X.,n,Set(CALLERID(num)=44${IF($[${CALLERID(num):0:1}=0]?${CALLERID(num):1}:${CALLERID(num)})})

Quote:

what call plan or trunks will it use for all call back when i do not have the CLI in the system

How can a system call an uknown number? :shock:

Rgds
Eamonn

http://www.eatelco.com
http://www.eatelcommunity.com

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

tks mate

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

now it get inserted in to callback, but it's always error, the call is not going to the terminating end.

on asterisk CLI it shows
== Manager 'myasterisk' logged off from 127.0.0.1
== Manager 'myasterisk' logged on from 127.0.0.1

a2b-callback-daemon/log shows
"2010-04-18 16:08:37,599 - root - MainThread - INFO - waiting..."
"2010-04-18 16:08:37,610 - root - MainThread - INFO - [<callback_daemon.database.CallBack_Spool object at 0xb79b95ac>]"
"2010-04-18 16:08:37,624 - root - MainThread - INFO - try_originate : SIP/208.38.165.74/442082114678 : 1000 : a2billing-callback"
"2010-04-18 16:08:37,626 - root - MainThread - INFO - CallBack Status : Error"
"2010-04-18 16:08:37,636 - root - MainThread - INFO - [2010/04/18 16:08:37] Placed 14 calls"
"2010-04-18 16:08:42,637 - root - MainThread - INFO - waiting..."

FILTER ON UNIQUEID :
ID UNIQUEID ENTRY TIME STATUS SERVER IP NA AR CALLBACK TIME LAST_ATTEMPT CHANNEL CONTEXT SERVER ACTION
47 57854-vkcz01y 2010-04-18 14:29:06 ERROR localhost 1 Error 2010-04-18 14:29:16 2010-04-18 14:29:17 SIP/208.38.165.74/442082114678 a2billing-callback

i have set the call back context as bellow

[a2billing-callback]
exten => _X.,1,deadAGI(a2billing.php,1,callback)
exten => _X.,n,Hangup

asterisk manager username and password is also correct

it does not work when i use s insted of _X.

[a2billing-callback]
exten => s,1,deadAGI(a2billing.php,1,callback)
exten => s,n,Hangup

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

it started working when i change the manager setting for myasterisk user from. it is working now, i will keep you guys posted

read=system,call,log,verbose,command,agent,user
write=system,call,log,verbose,command,agent,user

to:

read = system,call,log,verbose,agent,user,config,dtmf,reporting,cdr,dialplan
write = system,call,agent,user,config,command,reporting,originate

kani · **Joined:** Sat Feb 02, 2008 3:06 am **Posts:** 97

hi
now i get the call back call, but when i enter the pin number it says, no card number has been entered and please enter your pin number. i think it's something to do with the DTMF. what DTMF type is needed for this and how do i set it ?

provided by Star2Billing S.L.

calllback with a2billing 1.6

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