provided by Star2Billing S.L.

Hello,

I have been running A2Billing 1.9.4 for quite some time logging all our outgoing calls from FreePBX (Asterisk)

I have just been asked to generate a report and noticed that a huge amount of calls (not all) have a duration on 09:29. When I check the CDR on FreePBX the duration is a lot higher.

This has therefore implications on costings!

For example, here are 5 sample call durations with A2billing's duration on the left and Asterisk on the right:

09:28 - 09:52
08:44 - 08:57
09:29 - 09:43
09:29 - 09:43
05:18 - 05:31

I have just ran a report from 1st Jan to 1st Feb returning over 1000 external calls. 650 of these are 09:29 duration with only 4 having a duration over 09:29

Any help would be greatly appreciated
Thanks

Hi

The duration in FreePBX will be higher if you are answering the call in A2Billing. You should not do this.

Have you reconciled the 9:29 calls to your carrier's CDR?

Yours

Joe