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 Post subject: Question on discounts and ratecard
PostPosted: Wed Mar 13, 2013 11:52 am 
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Joined: Wed Mar 13, 2013 11:44 am
Posts: 4
Hello,

I have two providers and two customers at the moment, I want to have two ratecards from the providers and use both of them for each customer. To customer 1, I want to sell with 35% profit and to customer 2, 25% profit on each call.

How can I accomplish this?

I tried creating two ratecards with 50% commission on each and applied 15% discount on customer 1 and 25% on customer 2 but the call cost in CDR doesn't look like being modified.

For both of them, sale cost was same. Have tried setting their accounts to prepaid and postpaid both.

Please assist.

Thanks


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 Post subject: Re: Question on discounts and ratecard
PostPosted: Thu Mar 14, 2013 7:29 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

You'd need to create 2 callplans (1 for each customer) and 4 ratecards. (1 per carrier per callplan)

Joe


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 Post subject: Re: Question on discounts and ratecard
PostPosted: Thu Mar 14, 2013 8:39 am 
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Joined: Wed Mar 13, 2013 11:44 am
Posts: 4
jroper wrote:
Hi

You'd need to create 2 callplans (1 for each customer) and 4 ratecards. (1 per carrier per callplan)

Joe

Doing same way right now, but was wondering what this discount feature is for as in feature list it is mentioned as "discount per customer"

It is quite awkward to have too many ratecards, it is an overhead on database


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