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 Post subject: A2billing V1.9.4 Support Ticket Bug.
PostPosted: Thu Aug 29, 2013 10:54 pm 
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Joined: Mon May 13, 2013 10:09 pm
Posts: 9
Hi,

I was reconstructing the customer panel today to change the layout and customize the template, and as I started working with the support ticket some lines of code went bad and I realized this:

Any customer can read any support ticket on the system just by changing the header value.
For example:
Customer 'A' created support ticket ID '3'. Customer 'B' created support ticket ID '5'.
If you log in to customer 'A's account, click to view your ticket, the URL would go to:
"http://domain.com/a2billing/customer/A2B_ticket_view.php?id=3"

If you change the get on that URL to id 5:
"http://domain.com/a2billing/customer/A2B_ticket_view.php?id=5"
You will be able to view the components of this ticket, which belongs to an other customer.

The system does not check who initiated each ticket, it just takes the ID, and displays the ticket.
And you can reply to the ticket, and act as if it was your own even though it belongs to an another account.

I haven't seen any posts talking about this bug, if any are available please let me know.

Also, if anyone has any developed workaround for this it would be great to share. It is a simple task, but anybody with any information please share to make this easier for me and the community.

Also, would this have this bug reach A2billing team or should I submit it someplace else?

Appreciate your time and contribution.
Thanks.


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 Post subject: Re: A2billing V1.9.4 Support Ticket Bug.
PostPosted: Fri Aug 30, 2013 9:10 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Can you test and report back with the current version, 2.0.6?

There were a number of security enhancements made to version 2.

Joe


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 Post subject: Re: A2billing V1.9.4 Support Ticket Bug.
PostPosted: Sat Aug 31, 2013 1:21 am 
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Joined: Mon May 13, 2013 10:09 pm
Posts: 9
Hi,

I don't currently have any machine running the new version.

I haven't had any time testing it so far.

Please tell me, is the installation procedure the same for the V2 of A2billing?

Also, if I have time to test I will do so in the near future.

Anyone who reads this with a system running with V2 of A2billing please test and report here.

Thanks,
rshack


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 Post subject: Re: A2billing V1.9.4 Support Ticket Bug.
PostPosted: Sat Aug 31, 2013 8:05 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

The procedure is identical to almost any previous version of A2Billing.

You should really be running the latest version. as a matter of course.


Joe


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