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 Post subject: Calling card feature-Save Pinnumber&release against Callerid
PostPosted: Tue Aug 12, 2014 12:04 pm 
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Joined: Tue Jul 01, 2014 9:39 am
Posts: 2
Hi Guys,

I have come across this issue recently.

I have setup the auto set caller id. This is very helpful to save the pin number for customer.

The minimum amount to make a call is 2p. When the balance goes less than 2p, the caller id is automatically released.

The issue is for costly destination. If the customer has 10P balance and want to make call for 15 p destination, it says you dont have enough balance and not prompting for new pin number.

I have the following setup. Please help me.

Not Enough Credit notenoughcredit_cardnumber Yes

New Caller ID notenoughcredit_assign_newcardnumber_cid Yes

Auto Set CLID auto_setcallerid Yes

Force CLID force_callerid (empty)

CLID Sanitize cid_sanitize 0

CLID Enable cid_enable Yes

Thanks
Nathan


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 Post subject: Re: Calling card feature-Save Pinnumber&release against Callerid
PostPosted: Tue Mar 03, 2015 1:27 pm 
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Joined: Wed Nov 25, 2009 12:01 pm
Posts: 90
Hi,

I am having the same issue for costly destination. it doesn't release the caller id and prompt for new pin.
any solution Joe?


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 Post subject: Re: Calling card feature-Save Pinnumber&release against Callerid
PostPosted: Tue Mar 03, 2015 8:06 pm 
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Joined: Mon Mar 02, 2009 8:56 pm
Posts: 271
Maybe someone else could confirm as you don't want to get this wrong (it could be costly!) but I think the minimum balance to call is mainly for where you allow simultaneous calls per customer.

If you only allow one concurrent call per customer I think it may be safe to reduce the min balance to call setting.


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 Post subject: Re: Calling card feature-Save Pinnumber&release against Callerid
PostPosted: Fri Mar 20, 2015 1:34 pm 
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Joined: Wed Nov 25, 2009 12:01 pm
Posts: 90
Hi,

Even if you set the minimum balance to a lower value, for example 0.01, it still doesn't work. i have tried with simultaneous and individual setting.


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 Post subject: hello
PostPosted: Fri Jan 13, 2017 3:43 pm 
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Joined: Fri Jan 13, 2017 1:56 pm
Posts: 4
you need to do this in your setting New Caller ID notenoughcredit_assign_newcardnumber_cid no


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 Post subject: Re: Calling card feature-Save Pinnumber&release against Callerid
PostPosted: Fri Jan 13, 2017 3:45 pm 
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Joined: Fri Jan 13, 2017 1:56 pm
Posts: 4
hello you need to change this New Caller ID notenoughcredit_assign_newcardnumber_cid no


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