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 Post subject: customers balance going negative without disconnecting
PostPosted: Wed Sep 03, 2014 8:48 am 
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Joined: Wed Apr 23, 2014 9:35 am
Posts: 19
hello,
i upgraded to v2.0.14 few weeks ago. noticed that calls are NOT dropping once customer's balance is going zero. instead it keeps the call alive and balance goes negative. is it a bug in this verison? is v2.0.16 fixed this issue? please advise if anyone has similar issue.


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 Post subject: Re: customers balance going negative without disconnecting
PostPosted: Wed Sep 03, 2014 11:36 am 
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Joined: Wed Apr 23, 2014 9:35 am
Posts: 19
ok.. it was the issue in dialcommand_param. mistakenly i kept wrong value in the %timeout%. so if you keep a value in ms in this field it will allow customers to call upto this value, if its %timeout% it willl calculate the allowed duration according to rate and will drop the call once that duration finishes.


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