Your new Agent hasn't been inserted

rosenbergs · **Joined:** Tue May 05, 2009 10:16 am **Posts:** 2

I upgraded my a2billing to Version 1.6.0, I updated the database and when I try to add a new agent I get a error message "Your new Agent hasn't been inserted" please help

jroper · **Joined:** Fri Jun 23, 2006 3:56 pm **Posts:** 4065

Hi

You may have mucked up the upgrade of the DB, return to your backup and have another go, running each script in the right order to upgrade the DB.

Joe

rosenbergs · **Joined:** Tue May 05, 2009 10:16 am **Posts:** 2

its too late I have all my cdr's and new call plans and customers, I cant go back, any other ideas?

jroper · **Joined:** Fri Jun 23, 2006 3:56 pm **Posts:** 4065

Re-enable the PHP quick profiler, and see what SQL commands are being run, then run them manually at the MySQL CLI, and see which ones fail, this should give you a clue as to what has gone wrong from the error messages.

Joe

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Your new Agent hasn't been inserted

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