1. As customer, I choose a inbound DID to order and select VoIP call and as destination SIP/28822 (not SIP/
[email protected] because I have a dynamic IP. I want the DID to be routed to my a2billing customer SIP account). Message:
"The purchase of the DID cannot be done, the VoIP destination have to be a proper URI"
So as a workaround that allows me to order the DID I choose SIP/28822 and "No VoIP call" or I just enter some landline number temporary. If I choose SIP/28822 and "No VoIP call" I can buy the DID and the destination reads "no valid", Validated is "Validated".
Next, I edit the DID settings and enter SIP/28822 and "VoIP call". Works.
Now Validated is "Pending".
But if I call the DID from e.g. landline I receive the call on my softphone which is logged in with that card ID (28822). Fine.
So there are two issues - what is this Pending vs. Validated thing, if the call works in any case?
Second, the restriction of being able to just add a SIP destination without IP address. This can be worked around by editing the DID settings later on and it just works. IMO, the restriction should be removed in the first place. Or else, what is the correct way to specify "call me on my a2billing SIP account"?
2. As customer, if I choose "Release DID" and check the line that shows the DID that I ordered, it doesn't show the actual Leg Connect charge. Instead of e.g. 5 USD it shows just nothing. It does show it at the "Buy new DID" overview for that particular DID, though. This is just cosmetic.
3. As customer, if I enter a destination that starts with "00" those two digits will get stripped off. So 004969123456 will become 4969123456. It does work however as admin (Inbound DID - Destination - Edit DID). I'm using the prefix 00 for premium routing vs. standard routing without any prefix.
4. The pending / validated status don't seem to have any effect at all. No matter if its "pending" or "validated" the call always get forwarded to that particular destination. What is pending / validated meant for?
5. As customer, when I click on "Preview next billing" I see under "Preview next invoice":
"CHARGE : "
I.e. a charge without any description like "CHARGE: DID 49xxxxxxx". Is that also a bug or do I have to set that description somewhere?
Thanks!