Support A2Billing :

provided by Star2Billing S.L.

Support A2Billing :
It is currently Mon Apr 22, 2019 10:07 pm
Hosted Voice Broadcast


All times are UTC




Post new topic Reply to topic  [ 7 posts ] 
Author Message
 Post subject: DIDCALL handled but not billed
PostPosted: Fri Mar 16, 2012 11:09 am 
Offline

Joined: Sun Nov 07, 2010 10:00 pm
Posts: 253
Hello,
I'm having a2b. 1.9.4, in stable production.
I just detected that when a DID user map his DID to another phone number, and deactivate the Voip Call, the call is being mapped as DIDCALL, but the call is billed as Zero!!

Mean, customer have the DID 3491XXXX and map it as destination to 9158965XXXX, and deactivate the Voip Call option. The incoming call is properly handled as DIDCALL, sent to destination, in CDR I see the buy cost and the sell rate, but in the final charge, there's cost charge, but the sale charge is 0.000, and there's no any balance deducted from customer, even the call was over one hour... I just went back to check my CDRs, and I found that all over DIDCALL was always as 0.000 for all over my customers

Anyone are detecting similar case, or have an idea, please??


Top
 Profile  
 
 Post subject: Re: DIDCALL handled but not billed
PostPosted: Wed Mar 21, 2012 3:26 pm 
Offline

Joined: Mon Jul 11, 2011 4:05 pm
Posts: 22
I have the same issue, haven't found a solution to this, this is a serious bug, can cause a lot of Damages in loss!!


Top
 Profile  
 
 Post subject: Re: DIDCALL handled but not billed
PostPosted: Wed Mar 21, 2012 3:36 pm 
Offline

Joined: Sun Nov 07, 2010 10:00 pm
Posts: 253
Hi,
I still without any update, but I just found this thread: viewtopic.php?f=9&t=9470, but i really don't understand the proposed solution here... can you??
Regards,


Top
 Profile  
 
 Post subject: Re: DIDCALL handled but not billed
PostPosted: Thu Mar 29, 2012 12:17 pm 
Offline

Joined: Sun Nov 07, 2010 10:00 pm
Posts: 253
unixpro wrote:
I have the same issue, haven't found a solution to this, this is a serious bug, can cause a lot of Damages in loss!!


Hi, have you got any update, or advance in this??


Top
 Profile  
 
 Post subject: Re: DIDCALL handled but not billed
PostPosted: Wed May 16, 2012 8:48 am 
Offline

Joined: Sun Nov 07, 2010 10:00 pm
Posts: 253
Bump, no update in this?? :oops:


Top
 Profile  
 
 Post subject: Re: DIDCALL handled but not billed
PostPosted: Thu May 17, 2012 8:58 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

In the DID, have you got "dialout rate" selected as one of the options.

Joe


Top
 Profile  
 
 Post subject: Re: DIDCALL handled but not billed
PostPosted: Thu May 17, 2012 11:34 am 
Offline

Joined: Sun Nov 07, 2010 10:00 pm
Posts: 253
jroper wrote:
Hi

In the DID, have you got "dialout rate" selected as one of the options.

Joe


Thanks for your prompt Joe,
As i see, it's my mistake in the configuration, I haven't thought in that, I had it as fix rate... so I just run a quary into the DB to change all my existing billingtype to 0, as Fix+Dialout in a2billing.

Manny thanks again,

Chears,


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 
Hosted Voice Broadcast


All times are UTC


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group