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 Post subject: Direct Dial Number Feature
PostPosted: Thu Feb 03, 2011 3:03 am 
Offline

Joined: Thu Jul 08, 2010 11:27 pm
Posts: 9
Hi Everyone.
This is about Direct Dial Number feature missing from A2B.

If you’re offering international calling service, you know this feature
is a most have in other to stay in this service.
See were this feature is implemented:
www.rebtel.com
www.localphone.com
www.oneandus.com
IPsmarx DID Forwarding Switch,
Just a few…

Jason originally posted this topic in June 2010, since then nothing else
was discussed about this feature.

On Jan 2011, I found this topic and opened it up again, unfortunately the topic
was posted in V1.2.X Chameleon.

I am now moving the topic and all threads to V1.5 Request this way there would be
no repeating of same questions or statements.

Please help so that we can implement this feature in A2B soonest.
Thank you.

--INITIAL THREADS-------------------
jasonyyd Post subject: The Direct number like rebtelPosted: Mon Jul 19, 2010 12:27 am
Joined: Sun Apr 18, 2010 11:04 pm
Posts: 90 rebtel have a very convenient function call direct number(local number).
For example if you want to call a number 4418888888, what we usually do it ask for number wish to call, then input this number.... But this new function will provide a access number, when the customer dial the access number, the system will call 4418888888 without asking for any input. (One access number can be used for multiple customers, because we can let the system to distinguish customers by callerID )

jroper Post subject: Re: The Direct number like rebtelPosted: Mon Jul 19, 2010 12:52 am Joined: Fri Jun 23, 2006 10:56 am
Posts: 2569 This may be better achieved in the asterisk dial plan.

This post may be more relevant in the current 1.5 onwards section.

Joe


cee Post subject: Re: The Direct number like rebtelPosted: Fri Jan 28, 2011 10:11 pm
Joined: Thu Jul 08, 2010 6:27 pm
Posts: 7 I am losing a lot of customers because of this feature. Lots of customers I meet use rebtel
and the first thing they ask is can they dial a local number and call is connected to their destination.
The next question is how much per minute.

We, using a2b for international calling services cannot compete without this feature. Soon as a
customer finds out about service with that feature, they switch immediately.

What can we do to get this implemented in a2b?
It can be as simple as a screen like the speed dial screen where user can select from
available DID and assign a destination number to it.

I am ready to chip-in on the enhancement.
Anyone using a2b for international calling, you know this is must have feature.

Please discuss.

Thank you!




[b][u]jroper Post subject: Re: The Direct number like rebtelPosted: Sat Jan 29, 2011 4:47 am[b/][u/]
Joined: Fri Jun 23, 2006 10:56 am
Posts: 2569 Hi

As mentioned before, this can be achieved in the asterisk dial-plan.

The customer adds their numbers in the speed dial fields, you have 10 access numbers, one for each of the speed dials.

The customer calls in, and in the dialplan you look up the callerID from the appropriate table, then you look up the number to dial from the speed dial table, then you send the call into A2Billing.

Joe


[b][u]cee Post subject: Re: The Direct number like rebtelPosted: Sat Jan 29, 2011 10:49 pm[b/][u/]
Joined: Thu Jul 08, 2010 6:27 pm
Posts: 7 Hi Joe:

Thanks for your explanations.
As the a2b architect, I am sure you know exactly how it can be implemented.
You mentioned using the speed dial screen as-is but it may not be intuitive because
the customer needs to know which local access number (DID) to point to the
destination number.

If using the speed dial screen is the fastest way to implement then one additional field
on that screen would be needed to hold the local access number just like the speed dial
numbers (0-9). And from there user will know the local access numbers to dial and the
can change it anytime they want.

Then the call processing would be as you explained as follows:
1. The customer calls in,
2. and in the dialplan you look up the callerID from the appropriate table,
3. then you look up the number (this is the dest.# pointed to the local access # user dialed)
to dial from the speed dial table, then you send the call into A2Billing (no prompt).
4. (by me). If no matching local access number is in the speed dial table then prompt user to
enter destination # as usual.

As I am writing this, I am thinking this will be great for users, as they will have both
features for their convenience. (customers love this).
In addition, it will help us compete with a lot of other services out there with this feature.

What do you think?

Thank you!



[b][u]jroper Post subject: Re: The Direct number like rebtelPosted: Sun Jan 30, 2011 5:07 am[b/][u/]
Joined: Fri Jun 23, 2006 10:56 am
Posts: 2569 Unless I have misunderstood the purpose of your system, you simply point DID 1 to point at Speed dial 1, DID 2 to point at Speed dial 2, and so on.

The customer simply decides what follow-on number goes against each speed dial, and then calls DID 1 to 9 (and 0) to dial onwards.

Joe



[b][u]ceengoz Post subject: Re: The Direct number like rebtelPosted: Sun Jan 30, 2011 8:16 am[b/][u/]
Joined: Thu Jul 08, 2010 6:27 pm
Posts: 7 Joe:

How would the customer know which DID to point to or call
without setting them up?

Any customer can point/select any available DID they want
to a destination #. And they can change it anytime.

Your explanation seem more like a workaround but look at this
as a real defined feature in A2Billing System.

I tried to explain clearly high level of what's needed on my prior post.
If not, I can explain further.

Thank you,
Cee!


Top
 Profile  
 
 Post subject: Re: Direct Dial Number Feature
PostPosted: Wed Feb 09, 2011 9:39 am 
Offline

Joined: Thu Nov 06, 2008 7:09 pm
Posts: 37
I have submitted a posting about a year ago suggesting this feature, (i tried searching for it but couldnt find it)

I beleive this feature would be an awesome add in. this was my vision when I posted the suggestion before.

The feature would use the systems Access phone numbers (in the admin area create a page were you would enter the access numbers then a tite i.e. (New York, NY - US) and then another field for rate card prefix for dialing to this destination.

On the customers side to use this feature there would be a page with a drop down box for country after they select the country page reloads showing now another drop down box asking for City (this drop down box would tell A2billing what rate card/country code to use (i.e. Paris, London would use code 044 "but don't display the code to customer")

*** Now if the system administrator wanted to offer this feature to there customer at a flat rate per minute (which would prob be cheaper than the normal rate card for calling to the select destination) they would set it up like so:
1. create a rate card that would be used by this feature with a unique prefix
2. Set up the trunk that feature will use for outbound calls (if the trunk is already created then create a duplicate of it) in the REMOVE PREFIX field of this trunk input the unique DIALPREFIX so it will be removed before dialing the number

For the customer side: the customer will need to enter the country code + phone number
***

It would be great if this function liked when you purchase a DID in A2billing - charge the customer a small set up fee **
The page right after the customer adds there friends phone number - would be the page asking the customer to choose an access number.







ceengoz wrote:
Hi Everyone.
This is about Direct Dial Number feature missing from A2B.

If you’re offering international calling service, you know this feature
is a most have in other to stay in this service.
See were this feature is implemented:
http://www.rebtel.com
http://www.localphone.com
http://www.oneandus.com
IPsmarx DID Forwarding Switch,
Just a few…

Jason originally posted this topic in June 2010, since then nothing else
was discussed about this feature.

On Jan 2011, I found this topic and opened it up again, unfortunately the topic
was posted in V1.2.X Chameleon.

I am now moving the topic and all threads to V1.5 Request this way there would be
no repeating of same questions or statements.

Please help so that we can implement this feature in A2B soonest.
Thank you.

--INITIAL THREADS-------------------
jasonyyd Post subject: The Direct number like rebtelPosted: Mon Jul 19, 2010 12:27 am
Joined: Sun Apr 18, 2010 11:04 pm
Posts: 90 rebtel have a very convenient function call direct number(local number).
For example if you want to call a number 4418888888, what we usually do it ask for number wish to call, then input this number.... But this new function will provide a access number, when the customer dial the access number, the system will call 4418888888 without asking for any input. (One access number can be used for multiple customers, because we can let the system to distinguish customers by callerID )

jroper Post subject: Re: The Direct number like rebtelPosted: Mon Jul 19, 2010 12:52 am Joined: Fri Jun 23, 2006 10:56 am
Posts: 2569 This may be better achieved in the asterisk dial plan.

This post may be more relevant in the current 1.5 onwards section.

Joe


cee Post subject: Re: The Direct number like rebtelPosted: Fri Jan 28, 2011 10:11 pm
Joined: Thu Jul 08, 2010 6:27 pm
Posts: 7 I am losing a lot of customers because of this feature. Lots of customers I meet use rebtel
and the first thing they ask is can they dial a local number and call is connected to their destination.
The next question is how much per minute.

We, using a2b for international calling services cannot compete without this feature. Soon as a
customer finds out about service with that feature, they switch immediately.

What can we do to get this implemented in a2b?
It can be as simple as a screen like the speed dial screen where user can select from
available DID and assign a destination number to it.

I am ready to chip-in on the enhancement.
Anyone using a2b for international calling, you know this is must have feature.

Please discuss.

Thank you!




[b][u]jroper Post subject: Re: The Direct number like rebtelPosted: Sat Jan 29, 2011 4:47 am[b/][u/]
Joined: Fri Jun 23, 2006 10:56 am
Posts: 2569 Hi

As mentioned before, this can be achieved in the asterisk dial-plan.

The customer adds their numbers in the speed dial fields, you have 10 access numbers, one for each of the speed dials.

The customer calls in, and in the dialplan you look up the callerID from the appropriate table, then you look up the number to dial from the speed dial table, then you send the call into A2Billing.

Joe


[b][u]cee Post subject: Re: The Direct number like rebtelPosted: Sat Jan 29, 2011 10:49 pm[b/][u/]
Joined: Thu Jul 08, 2010 6:27 pm
Posts: 7 Hi Joe:

Thanks for your explanations.
As the a2b architect, I am sure you know exactly how it can be implemented.
You mentioned using the speed dial screen as-is but it may not be intuitive because
the customer needs to know which local access number (DID) to point to the
destination number.

If using the speed dial screen is the fastest way to implement then one additional field
on that screen would be needed to hold the local access number just like the speed dial
numbers (0-9). And from there user will know the local access numbers to dial and the
can change it anytime they want.

Then the call processing would be as you explained as follows:
1. The customer calls in,
2. and in the dialplan you look up the callerID from the appropriate table,
3. then you look up the number (this is the dest.# pointed to the local access # user dialed)
to dial from the speed dial table, then you send the call into A2Billing (no prompt).
4. (by me). If no matching local access number is in the speed dial table then prompt user to
enter destination # as usual.

As I am writing this, I am thinking this will be great for users, as they will have both
features for their convenience. (customers love this).
In addition, it will help us compete with a lot of other services out there with this feature.

What do you think?

Thank you!



[b][u]jroper Post subject: Re: The Direct number like rebtelPosted: Sun Jan 30, 2011 5:07 am[b/][u/]
Joined: Fri Jun 23, 2006 10:56 am
Posts: 2569 Unless I have misunderstood the purpose of your system, you simply point DID 1 to point at Speed dial 1, DID 2 to point at Speed dial 2, and so on.

The customer simply decides what follow-on number goes against each speed dial, and then calls DID 1 to 9 (and 0) to dial onwards.

Joe



[b][u]ceengoz Post subject: Re: The Direct number like rebtelPosted: Sun Jan 30, 2011 8:16 am[b/][u/]
Joined: Thu Jul 08, 2010 6:27 pm
Posts: 7 Joe:

How would the customer know which DID to point to or call
without setting them up?

Any customer can point/select any available DID they want
to a destination #. And they can change it anytime.

Your explanation seem more like a workaround but look at this
as a real defined feature in A2Billing System.

I tried to explain clearly high level of what's needed on my prior post.
If not, I can explain further.

Thank you,
Cee!


Top
 Profile  
 
 Post subject: Re: Direct Dial Number Feature
PostPosted: Mon Sep 19, 2011 2:41 pm 
Offline

Joined: Thu Apr 21, 2011 5:22 pm
Posts: 106
Surprisingly, nobody is talking about this feature.
PennyTalk has it as save-o-rites and it is the killer feature for rebtel. It is simple feature to implement i guess.

E.g you have 10 DIDs. Customer sets their callerID. Customer can then assign any of the local DIDs to some international destination.

Routing will be matching the callerID to the DID and forwarding the call to the assigned destination number. Thesame DID can be used by all customers since the variable will be the callerID.

This will be a killer feature for A2billing software.


Top
 Profile  
 
 Post subject: Re: Direct Dial Number Feature
PostPosted: Mon Sep 19, 2011 2:42 pm 
Offline

Joined: Thu Apr 21, 2011 5:22 pm
Posts: 106
Surprisingly, nobody is talking about this feature.
PennyTalk has it as save-o-rites and it is the killer feature for rebtel. It is simple feature to implement i guess.

E.g you have 10 DIDs. Customer sets their callerID. Customer can then assign any of the local DIDs to some international destination.

Routing will be matching the callerID to the DID and forwarding the call to the assigned destination number. Thesame DID can be used by all customers since the variable will be the callerID.

This will be a killer feature for A2billing software.


Top
 Profile  
 
 Post subject: Re: Direct Dial Number Feature
PostPosted: Mon Sep 19, 2011 3:50 pm 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Quote:
E.g you have 10 DIDs. Customer sets their callerID. Customer can then assign any of the local DIDs to some international destination.

Routing will be matching the callerID to the DID and forwarding the call to the assigned destination number. Thesame DID can be used by all customers since the variable will be the callerID.

This will be a killer feature for A2billing software.

It can be achieved in the Asterisk dial-plan, and we have done this for a number of our commercial customers.

Joe


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 Profile  
 
 Post subject: Re: Direct Dial Number Feature
PostPosted: Thu Sep 22, 2011 2:15 am 
Offline

Joined: Thu Apr 21, 2011 5:22 pm
Posts: 106
Ok, i have succeeded in replacing the speeddial codes with my 10 DIDs. Now i don't know how to proceed in the asterisk dial plan. Anybody with a sample? I am learning a lot. Thanks Joe and all who share important knowledge here.


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 Post subject: Re: Direct Dial Number Feature
PostPosted: Fri Feb 03, 2012 11:40 pm 
Offline

Joined: Sun Aug 27, 2006 3:43 am
Posts: 91
Have any one got this future work


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 Post subject: Re: Direct Dial Number Feature
PostPosted: Sat Feb 04, 2012 7:33 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Yes, we have done a number of commercial implementations of this using the Asterisk dial-plan and A2Billing.

Joe


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 Post subject: Re: Direct Dial Number Feature
PostPosted: Mon Mar 05, 2012 12:57 pm 
Offline

Joined: Sun Aug 27, 2006 3:43 am
Posts: 91
jroper wrote:
Hi

Yes, we have done a number of commercial implementations of this using the Asterisk dial-plan and A2Billing.

Joe



Cool How much does it cost and if you can give me brief hint


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 Post subject: Re: Direct Dial Number Feature
PostPosted: Mon Mar 05, 2012 2:07 pm 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

It's usually about a day's work. http://www.star2billing.com/consultancy ... l-support/

Joe


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