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Predictive Dialer


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 Post subject: IVR Balance on the access number
PostPosted: Mon Jun 22, 2015 12:55 pm 
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Joined: Tue Mar 18, 2014 11:29 pm
Posts: 9
I have a2billing with latest version. and asterisk 11.

i am using a DID number as a access number for my customers. when i call the number its asking for please enter the destination number. then my customers dial their international number. but i heard that if i dnt dial international number and just press the *0# and it will be play the customer balance IVR

i tried in my server. but when i call the access number and then press the *0# its start again the please enter the destination number IVR

Can someone please advise me how to fix it?


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