Moneybookers: Money transfered but account not updated

dwiesemann · **Joined:** Thu Nov 01, 2007 9:21 pm **Posts:** 18

I have been reading all posts concerning the above but did not find an answer. Seems some of you have solved the issue so I'd be happy about a feedback.

The amount is transferred from moneybookers account A to account B.

So the data is properly submitted to moneybookers.

The only thing is, that the amount is not topped-up on the clients balance.

Any ideas?

Thanks, Dirk.

stavros · **Posted:** Tue Nov 27, 2007 2:51 pm

I've got exactly the same symptoms you describe. I'm running branches/1.3 on Postgres. In my a2billing_epayment.log for each transaction I get:

Code:

[checkout_process.php line:8-transactionID=72 ----EPAYMENT TRANSACTION START (ID)----]
[checkout_process.php line:9-transactionKey=ca54XXXXXXXXXXXXXXXXXXXXXXXXXX13 ----EPAYMENT TRANSACTION KEY----]
[checkout_process.php line:50- QUERY = UPDATE cc_epayment_log SET status = 2 WHERE id = 72]
[checkout_process.php line:61- transactionID=72 EPAYMENT RESPONSE: TRANSACTIONID = 72 FROM moneybookers; FOR CUSTOMER ID 290; OF AMOUNT 5]
[checkout_process.php line:127-MoneyBookers Transaction Verification Status: Failed | md5sig =E14xxxxxxxxxxxxxxxxxxxxxxxxxxx18
Reproduced Signature = E16xxxxxxxxxxxxxxxxxxxxxxxxxxx56 Generated String = 41xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx5GBP-1]
[checkout_process.php line:173-EMAIL SENT: SENT A WARNING EMAIL TO ADMINISTRATOR FOR EPAYMENT VERIFICATION FAILURE]

I think the moneybookers secret needs to be 10 characters or less and all in lower case, but I've still not seen it work myself. :-(

mr001 · **Joined:** Fri Nov 16, 2007 12:28 pm **Posts:** 74

The same problem.

The amount is transferred from moneybookers but the account in a2b was not refilled. Get anybody this issue?

stavros · **Posted:** Sun Jan 13, 2008 11:39 am

Have you been in contact with Moneybookers regards setting your secret word? That was all I had to do to make it work well.

mr001 · **Joined:** Fri Nov 16, 2007 12:28 pm **Posts:** 74

Hi,
i was setting the moneybookers password in the a2billing.conf but i have still the same problem, user account was not refill.

stavros · **Posted:** Wed Jan 30, 2008 6:26 pm

This is a password you've agreed with their representatives, not the password you use to login to their site?

provided by Star2Billing S.L.

Moneybookers: Money transfered but account not updated

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