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 Post subject: Finally on business thanks to star2billing
PostPosted: Thu Dec 03, 2009 12:18 am 
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Joined: Wed Dec 02, 2009 11:48 pm
Posts: 1
Hi:
We are mobile resellers and have tried out different systems to be able to controll and bill mobile termination using e1 gsm gateways and, at the same time, enable our mobile customers to access voip from their mobile phones calling through those same gateways and be able to bill them for it.
Well, first two tries were a total disaster and probably a big part of the problem was that we have no technical experience at all, we are mainly sales people, and coulnt find anybody near we could hire fo the project.
Finally we decided to try a2billing but needed everithing istalled and configured for us so they did everythin for a very good price.
After everithing was working we had to do some changes do to customers needs and we just had to send an email to star2billing people and for a little money the problem was solved in a few hours.

So not only we think a2billing is a great, easy to use and flexible solution but, even more important for us (computer iliterates) the post sale customer service is the most serious and profesional you could get.

Thanks


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 Post subject: Re: Finally on business thanks to star2billing
PostPosted: Thu Dec 03, 2009 7:23 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Thank you for your kind words.

Star2Billing was set up to not only support the A2Billing project, but also help people out like Ahdzabad, who really want to concentrate on the business of selling, rather than the installation, and struggling with Linux, Asterisk and everything else. Additionally, as we are a small team, we endeavour to train our customers to be as self sufficient as possible.

We also have a reputation to consider, which by the nature of Open Source projects, is a very public reputation, so although you may find people lower cost to assist you, we like to think that we can be relied upon.

Thanks again.

Joe Roper


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