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 Post subject: A2Billing - Carrier grade ITSP platform
PostPosted: Mon Mar 15, 2010 12:39 pm 

Joined: Sat Jul 19, 2008 2:21 am
Posts: 38
Location: HK
We were evaluating various products to launch and ITSP platform to provide various functionalities.

VOIP Calls among customers
International Calls with Competitive rates
DID Numbers and Billing
ANI Callback
VOIP Wholesale termination
We had approached various vendors who provide billing and some providing SIP gateways hardware etc and the answer from everyone was we could do it, but would require some customization and we had to pay some significant amount for customization apart from there standard hardware and licenses. Apart from all this it is a proprietary solution and they wouldn’t open up the thing to us so anytime we will need to make changes or add functionalities we will need to go back to them.

Our people searched through some other possible options that we could manage and take a look at open source technologies available. And we came across A2Billing, which had all features we wanted, but our worry was we were not experts in telephony, only background we had was software development and with that we tried to do a evaluation and setup the system and we were able to setup the system and make some test calls. We liked the simplicity of the product and its rich capabilities.

Since we were going to launch this new product in to the market and we can’t do trial and error with a production platform so we wrote the Professional Services team of A2Billing, Joe Roper and Areski, they way Joe Roper responded to our request and questions were very quick and in a professional manner. And our initial investment required was way much less altogether, very affordable investment to get things started. We made up the decision and confirmed the Installation and Training package and within couple of days we had everything ready. We were also provided with a video tutorial which gave us better understanding of the system and easier to understand and refer. We were very happy with everything and the training and professional expertise from the team who shared us the knowledge and provided training and tips to resolve issues we came across and the swift response to our emails. It is all worth and even much more the money you pay for the Professional services.

We initially launched our services in 2009 on a medium end server, and over the last weekend we upgraded it to a high-end server so it could handle much more call volume. And the upgrade was also done with the help from Star2Billing team which took only hours and with only few minutes downtime. Without the help from Star2Billing we would not have reached here on where we are and would have struggled with many issues. We would recommend using A2Billing and for beginners this is the best possible way to get started with help from Star2Billing. It is all worth it, and a very friendly and professional team.

Once we grow big we hope to contribute back to the team and to the community for the continuous development and improvement of the product. We thank the Sta2Billing team and appreciate all their efforts for this community.

Ellacom Technologies Limited

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