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 Post subject: Callback is not work
PostPosted: Wed May 07, 2014 10:35 am 
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Joined: Wed May 07, 2014 10:22 am
Posts: 2
Hello,

I have installed callback on CentOS but it does not work. If I try to initiate a callback from Web interface i get the message: Your callback request has been queued correctly! But when I check /var/log/a2billing/a2b-callback-daemon.log I see the following:

MainThread - INFO - [<callback_daemon.database.CallBack_Spool object at 0xa15f82c>]"
MainThread - INFO - waiting..."
MainThread - INFO - waiting..."

When I check callback status in the database or Web interface it is ERROR.

Please help me in this situation.


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 Post subject: Re: Callback is not work
PostPosted: Thu May 08, 2014 1:07 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Make sure the daemon starts after asterisk.

Joe


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 Post subject: Re: Callback is not work
PostPosted: Thu May 08, 2014 1:52 pm 
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Joined: Wed May 07, 2014 10:22 am
Posts: 2
jroper wrote:
Hi

Make sure the daemon starts after asterisk.

Joe


thanks for the advice, but I started the daemon after asterisk and try restart manual.
I do not know python, but I found the following. I wrote a line
Code:
logging.error("ERROR connect"+str(sys.exc_info()[0]))

in the code
Code:
# Connect to Manager
            try:
                self.inst_callback_manager.connect(get_Server_Manager.manager_host, get_Server_Manager.manager_username, get_Server_Manager.manager_secret)
            except:
                # cannot connect to the manager
                logging.error("ERROR connect"+str(sys.exc_info()[0]))
                self.inst_cb_db.update_callback_request(
                            current_request.id,
                            'ERROR')
                continue

stop the service and start callback is manual:
a2b_callback_daemon.py --nodaemon
and received the following:
"2014-05-08 16:44:29,640 - root - MainThread - INFO - [<database.CallBack_Spool object at 0x8f3edcc>]"
"2014-05-08 16:44:29,651 - root - MainThread - ERROR - ERROR connect<type 'exceptions.AttributeError'>"
"2014-05-08 16:44:34,665 - root - MainThread - INFO - waiting..."
"2014-05-08 16:44:39,678 - root - MainThread - INFO - waiting..."
Error in code manager connect, but I can not understand how.
Sorry for my bad English.


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