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 Post subject: CallBack Status : Error on clid callback
PostPosted: Wed Mar 02, 2016 11:37 am 
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Joined: Tue Jan 20, 2015 3:38 pm
Posts: 13
Anyone please help!!!!!!!!

My A2B version is: 2.0.7
Asterisk Version is :11

I have installed callback daemon and it's running, but while trying to call to callback did and hangup then after 10 seconds it providing me below error: I can see the log in a2bwebui call back add page

"2016-03-02 06:31:46,275 - root - MainThread - INFO - [<callback_daemon.database.CallBack_Spool object at 0x2166290>]"
"2016-03-02 06:31:46,302 - root - MainThread - INFO - try_originate : SIP/voxbeam/13017930466 : 1000 : a2billing-callback"
"2016-03-02 06:31:46,303 - root - MainThread - INFO - CallBack Status : Error"
"2016-03-02 06:31:46,308 - root - MainThread - INFO - [2016/03/02 06:31:46] Placed 1 calls"


Below is the asterisk logs with agi-conf debug enable:

-- Launched AGI Script /var/lib/asterisk/agi-bin/a2billing.php
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:598 - uniqueid: - A2Billing AGI internal configuration:
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:599 - uniqueid: - Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [dialcommand_param_call_2did] => |60|HiL(%timeout%:61000:30000)
a2billing.php,2,cid-callback,: [description] => agi-config
a2billing.php,2,cid-callback,: [asterisk_version] => 1_11
a2billing.php,2,cid-callback,: [answer_call] => 1
a2billing.php,2,cid-callback,: [play_audio] => 0
a2billing.php,2,cid-callback,: [say_goodbye] => 0
a2billing.php,2,cid-callback,: [play_menulanguage] => 0
a2billing.php,2,cid-callback,: [force_language] =>
a2billing.php,2,cid-callback,: [intro_prompt] =>
a2billing.php,2,cid-callback,: [min_credit_2call] => 0
a2billing.php,2,cid-callback,: [min_duration_2bill] => 0
a2billing.php,2,cid-callback,: [notenoughcredit_cardnumber] => 0
a2billing.php,2,cid-callback,: [notenoughcredit_assign_newcardnumber_cid] => 0
a2billing.php,2,cid-callback,: [use_dnid] => 1
a2billing.php,2,cid-callback,: [no_auth_dnid] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => 2400
a2billing.php,2,cid-callback,: [1] => 2300
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [number_try] => 3
a2billing.php,2,cid-callback,: [force_callplan_id] =>
a2billing.php,2,cid-callback,: [say_balance_after_auth] => 1
a2billing.php,2,cid-callback,: [say_balance_after_call] => 0
a2billing.php,2,cid-callback,: [say_rateinitial] => 0
a2billing.php,2,cid-callback,: [say_timetocall] => 1
a2billing.php,2,cid-callback,: [auto_setcallerid] => 1
a2billing.php,2,cid-callback,: [force_callerid] =>
a2billing.php,2,cid-callback,: [cid_sanitize] => 0
a2billing.php,2,cid-callback,: [cid_enable] => 1
a2billing.php,2,cid-callback,: [cid_askpincode_ifnot_callerid] => 1
a2billing.php,2,cid-callback,: [failover_lc_prefix] => 0
a2billing.php,2,cid-callback,: [cid_auto_assign_card_to_cid] => 1
a2billing.php,2,cid-callback,: [callerid_authentication_over_cardnumber] => 0
a2billing.php,2,cid-callback,: [sip_iax_friends] => 0
a2billing.php,2,cid-callback,: [sip_iax_pstn_direct_call_prefix] => 555
a2billing.php,2,cid-callback,: [sip_iax_pstn_direct_call] => 0
a2billing.php,2,cid-callback,: [ivr_voucher] => 0
a2billing.php,2,cid-callback,: [ivr_voucher_prefix] => 8
a2billing.php,2,cid-callback,: [jump_voucher_if_min_credit] => 0
a2billing.php,2,cid-callback,: [dialcommand_param] => |60|HRrL(%timeout%:61000:30000)
a2billing.php,2,cid-callback,: [dialcommand_param_sipiax_friend] => |60|HiL(3600000:61000:30000)
a2billing.php,2,cid-callback,: [switchdialcommand] => 0
a2billing.php,2,cid-callback,: [failover_recursive_limit] => 2
a2billing.php,2,cid-callback,: [maxtime_tocall_negatif_free_route] => 5400
a2billing.php,2,cid-callback,: [send_reminder] => 0
a2billing.php,2,cid-callback,: [record_call] => 0
a2billing.php,2,cid-callback,: [monitor_formatfile] => gsm
a2billing.php,2,cid-callback,: [agi_force_currency] =>
a2billing.php,2,cid-callback,: [currency_association] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => usd:dollars
a2billing.php,2,cid-callback,: [1] => mxn:pesos
a2billing.php,2,cid-callback,: [2] => eur:euros
a2billing.php,2,cid-callback,: [3] => all:credit
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [local_dialing_addcountryprefix] => 0
a2billing.php,2,cid-callback,: [max_call_call_2_did] => 3600
a2billing.php,2,cid-callback,: [file_conf_enter_destination] => prepaid-enter-dest
a2billing.php,2,cid-callback,: [conf_order_menulang] => en:fr:es
a2billing.php,2,cid-callback,: [callback_bill_1stleg_ifcall_notconnected] => 1
a2billing.php,2,cid-callback,: [international_prefixes] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => 011
a2billing.php,2,cid-callback,: [1] => 00
a2billing.php,2,cid-callback,: [2] => 09
a2billing.php,2,cid-callback,: [3] => 1
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [extracharge_did] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => 1800
a2billing.php,2,cid-callback,: [1] => 1900
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [extracharge_fee] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => 0
a2billing.php,2,cid-callback,: [1] => 0
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [extracharge_buyfee] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => 0
a2billing.php,2,cid-callback,: [1] => 0
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [maxtime_tounlimited_calls] => 5400
a2billing.php,2,cid-callback,: [maxtime_tofree_calls] => 5400
a2billing.php,2,cid-callback,: [callplan_deck_minute_threshold] =>
a2billing.php,2,cid-callback,: [disable_announcement_seconds] => 0
a2billing.php,2,cid-callback,: [currency_cents_association] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => usd:prepaid-cents
a2billing.php,2,cid-callback,: [1] => eur:prepaid-cents
a2billing.php,2,cid-callback,: [2] => gbp:prepaid-pence
a2billing.php,2,cid-callback,: [3] => all:credit
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [verbosity_level] => 4
a2billing.php,2,cid-callback,: [logging_level] => 3
a2billing.php,2,cid-callback,: [dial_balance_reservation] => 0.25
a2billing.php,2,cid-callback,: [callerid_update] => 0
a2billing.php,2,cid-callback,: [cid_auto_create_card] => 0
a2billing.php,2,cid-callback,: [cid_auto_create_card_len] => 10
a2billing.php,2,cid-callback,: [cid_auto_create_card_typepaid] => PREPAID
a2billing.php,2,cid-callback,: [cid_auto_create_card_credit] => 0
a2billing.php,2,cid-callback,: [cid_auto_create_card_credit_limit] => 0
a2billing.php,2,cid-callback,: [cid_auto_create_card_tariffgroup] => 1
a2billing.php,2,cid-callback,: [busy_timeout] => 1
a2billing.php,2,cid-callback,: [callback_reduce_balance] => 1
a2billing.php,2,cid-callback,: [ivr_enable_locking_option] => 0
a2billing.php,2,cid-callback,: [ivr_enable_account_information] => 0
a2billing.php,2,cid-callback,: [ivr_enable_ivr_speeddial] => 0
a2billing.php,2,cid-callback,: [play_rate_cents_if_lower_one] => 0
a2billing.php,2,cid-callback,: [callback_beep_to_enter_destination] => 0
a2billing.php,2,cid-callback,: [cid_prompt_callback_confirm_phonenumber] => 0
a2billing.php,2,cid-callback,: [lcr_mode] => 0
a2billing.php,2,cid-callback,: [logger_enable] => 1
a2billing.php,2,cid-callback,: [log_file] => /var/log/a2billing/a2billing.log
a2billing.php,2,cid-callback,: [dialcommand_param_call_2did ] => |30|HL(3600000:61000:30000)
a2billing.php,2,cid-callback,: [currency_association_internal] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [usd] => dollars
a2billing.php,2,cid-callback,: [mxn] => pesos
a2billing.php,2,cid-callback,: [eur] => euros
a2billing.php,2,cid-callback,: [all] => credit
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [currency_cents_association_internal] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [usd] => prepaid-cents
a2billing.php,2,cid-callback,: [eur] => prepaid-cents
a2billing.php,2,cid-callback,: [gbp] => prepaid-pence
a2billing.php,2,cid-callback,: [all] => credit
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: [file_conf_enter_menulang] => prepaid-menulang
a2billing.php,2,cid-callback,: [ivr_voucher_prefixe] => 8
a2billing.php,2,cid-callback,: [cheat_on_announcement_time] => 0
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: file:a2billing.php - line:117 - uniqueid: - IDCONFIG : 2
a2billing.php,2,cid-callback,: file:a2billing.php - line:118 - uniqueid: - MODE : cid-callback
a2billing.php,2,cid-callback,: file:a2billing.php - line:130 - uniqueid: - AGI Request:
a2billing.php,2,cid-callback,: Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [agi_request] => a2billing.php
a2billing.php,2,cid-callback,: [agi_channel] => SIP/13017930466-00000005
a2billing.php,2,cid-callback,: [agi_language] => en
a2billing.php,2,cid-callback,: [agi_type] => SIP
a2billing.php,2,cid-callback,: [agi_uniqueid] => 1456918553.5
a2billing.php,2,cid-callback,: [agi_version] => 11.21.2
a2billing.php,2,cid-callback,: [agi_callerid] => 13017930466
a2billing.php,2,cid-callback,: [agi_calleridname] => 13017930466
a2billing.php,2,cid-callback,: [agi_callingpres] => 0
a2billing.php,2,cid-callback,: [agi_callingani2] => 0
a2billing.php,2,cid-callback,: [agi_callington] => 0
a2billing.php,2,cid-callback,: [agi_callingtns] => 0
a2billing.php,2,cid-callback,: [agi_dnid] => 14107025060
a2billing.php,2,cid-callback,: [agi_rdnis] => unknown
a2billing.php,2,cid-callback,: [agi_context] => a2billing-callback
a2billing.php,2,cid-callback,: [agi_extension] => 14107025060
a2billing.php,2,cid-callback,: [agi_priority] => 1
a2billing.php,2,cid-callback,: [agi_enhanced] => 0.0
a2billing.php,2,cid-callback,: [agi_accountcode] =>
a2billing.php,2,cid-callback,: [agi_threadid] => 140420639102720
a2billing.php,2,cid-callback,: [agi_arg_1] => 2
a2billing.php,2,cid-callback,: [agi_arg_2] => cid-callback
a2billing.php,2,cid-callback,: [agi_arg_3] =>
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: file:a2billing.php - line:131 - uniqueid: - [INFO : A2Billing - v2.0.7]
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:712 - uniqueid:1456918553.5 - get_agi_request_parameter = 13017930466 ; SIP/13017930466-00000005 ; 1456918553.5 ; ; 14107025060
a2billing.php,2,cid-callback,: file:a2billing.php - line:714 - uniqueid:1456918553.5 - [MODE : CID-CALLBACK - 13017930466]
a2billing.php,2,cid-callback,: file:a2billing.php - line:717 - uniqueid:1456918553.5 - [HANGUP CLI CALLBACK TRIGGER]
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:2635 - uniqueid:1456918553.5 - [CID_ENABLE - CID_CONTROL - CID:13017930466]
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:2650 - uniqueid:1456918553.5 - Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => Array
a2billing.php,2,cid-callback,: (
a2billing.php,2,cid-callback,: [0] => 13017930466
a2billing.php,2,cid-callback,: [cid] => 13017930466
a2billing.php,2,cid-callback,: [1] => 1
a2billing.php,2,cid-callback,: [id_cc_card] => 1
a2billing.php,2,cid-callback,: [2] => t
a2billing.php,2,cid-callback,: [activated] => f
a2billing.php,2,cid-callback,: [3] => 4.87781
a2billing.php,2,cid-callback,: [credit] => 4.87781
a2billing.php,2,cid-callback,: [4] => 2
a2billing.php,2,cid-callback,: [tariff] => 2
a2billing.php,2,cid-callback,: [5] => f
a2billing.php,2,cid-callback,: [6] => 0
a2billing.php,2,cid-callback,: [inuse] => 0
a2billing.php,2,cid-callback,: [7] => 1
a2billing.php,2,cid-callback,: [simultaccess] => 1
a2billing.php,2,cid-callback,: [8] => 0
a2billing.php,2,cid-callback,: [typepaid] => 0
a2billing.php,2,cid-callback,: [9] => 10
a2billing.php,2,cid-callback,: [creditlimit] => 10
a2billing.php,2,cid-callback,: [10] => en
a2billing.php,2,cid-callback,: [language] => en
a2billing.php,2,cid-callback,: [11] => 33819
a2billing.php,2,cid-callback,: [username] => 33819
a2billing.php,2,cid-callback,: [12] => 1
a2billing.php,2,cid-callback,: [removeinterprefix] => 1
a2billing.php,2,cid-callback,: [13] => 66939641210
a2billing.php,2,cid-callback,: [redial] => 66939641210
a2billing.php,2,cid-callback,: [14] => 0
a2billing.php,2,cid-callback,: [enableexpire] => 0
a2billing.php,2,cid-callback,: [15] => 1770837582
a2billing.php,2,cid-callback,: [UNIX_TIMESTAMP(expirationdate)] => 1770837582
a2billing.php,2,cid-callback,: [16] => 0
a2billing.php,2,cid-callback,: [expiredays] => 0
a2billing.php,2,cid-callback,: [17] => 38
a2billing.php,2,cid-callback,: [nbused] => 38
a2billing.php,2,cid-callback,: [18] => 1455723722
a2billing.php,2,cid-callback,: [UNIX_TIMESTAMP(firstusedate)] => 1455723722
a2billing.php,2,cid-callback,: [19] => 1455218438
a2billing.php,2,cid-callback,: [UNIX_TIMESTAMP(cc_card.creationdate)] => 1455218438
a2billing.php,2,cid-callback,: [20] => USD
a2billing.php,2,cid-callback,: [currency] => USD
a2billing.php,2,cid-callback,: [21] => test
a2billing.php,2,cid-callback,: [lastname] => test
a2billing.php,2,cid-callback,: [22] => card
a2billing.php,2,cid-callback,: [firstname] => card
a2billing.php,2,cid-callback,: [23] =>
a2billing.php,2,cid-callback,: [email] =>
a2billing.php,2,cid-callback,: [24] => 338198
a2billing.php,2,cid-callback,: [uipass] => 338198
a2billing.php,2,cid-callback,: [25] => -1
a2billing.php,2,cid-callback,: [id_campaign] => -1
a2billing.php,2,cid-callback,: [26] => 1
a2billing.php,2,cid-callback,: [id] => 1
a2billing.php,2,cid-callback,: [27] => 338198
a2billing.php,2,cid-callback,: [useralias] => 338198
a2billing.php,2,cid-callback,: [28] => 1
a2billing.php,2,cid-callback,: [status] => 1
a2billing.php,2,cid-callback,: [29] => 0
a2billing.php,2,cid-callback,: [voicemail_permitted] => 0
a2billing.php,2,cid-callback,: [30] => 0
a2billing.php,2,cid-callback,: [voicemail_activated] => 0
a2billing.php,2,cid-callback,: [31] => 0
a2billing.php,2,cid-callback,: [restriction] => 0
a2billing.php,2,cid-callback,: [32] => 1
a2billing.php,2,cid-callback,: [countryprefix] => 1
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: )
a2billing.php,2,cid-callback,:
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:2770 - uniqueid:1456918553.5 - [SET CHANNEL(language) en]
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:2862 - uniqueid:1456918553.5 - - Account code ::> 33819
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:744 - uniqueid:1456918553.5 - [CARD STATUS UPDATE]
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:753 - uniqueid:1456918553.5 - [QUERY USING CARD UPDATE::> UPDATE cc_card SET inuse = inuse + 1, credit = credit - 0.25 WHERE username = '33819']
a2billing.php,2,cid-callback,: file:a2billing.php - line:734 - uniqueid:1456918553.5 - [TRY : callingcard_ivr_authenticate]
a2billing.php,2,cid-callback,: file:a2billing.php - line:751 - uniqueid:1456918553.5 - [destination: - 13017930466]
a2billing.php,2,cid-callback,: file:Class.RateEngine.php - line:97 - uniqueid:1456918553.5 - [CC_asterisk_rate-engine: (2, 13017930466)]
a2billing.php,2,cid-callback,: file:Class.RateEngine.php - line:118 - uniqueid:1456918553.5 - [CC_asterisk_rate-engine - CALLERID : 13017930466]
a2billing.php,2,cid-callback,: file:Class.RateEngine.php - line:179 - uniqueid:1456918553.5 - [rate-engine: Count Total result 2]
a2billing.php,2,cid-callback,: file:Class.RateEngine.php - line:344 - uniqueid:1456918553.5 - [CC_asterisk_rate-engine: Count Total result 1]
a2billing.php,2,cid-callback,: file:Class.RateEngine.php - line:345 - uniqueid:1456918553.5 - [CC_asterisk_rate-engine: number_trunk 1]
a2billing.php,2,cid-callback,: file:a2billing.php - line:755 - uniqueid:1456918553.5 - [resfindrate: - 1]
a2billing.php,2,cid-callback,: file:Class.RateEngine.php - line:358 - uniqueid:1456918553.5 - [CC_RATE_ENGINE_ALL_CALCULTIMEOUT (4.87781)]
a2billing.php,2,cid-callback,: file:Class.RateEngine.php - line:364 - uniqueid:1456918553.5 - [CC_RATE_ENGINE_ALL_CALCULTIMEOUT: k=0 - res_calcultimeout:28860]
a2billing.php,2,cid-callback,: file:a2billing.php - line:906 - uniqueid:1456918553.5 - [CALLBACK-ALL : INSERT CALLBACK REQUEST IN SPOOL : QUERY= INSERT INTO cc_callback_spool (uniqueid, status, server_ip, num_attempt, channel, exten, context, priority, variable, id_server_group, callback_time, account, callerid, timeout) VALUES ('67985-ryrchiy', 'PENDING', 'localhost', '0', 'SIP/voxbeam/13017930466', '1000', 'a2billing-callback', '1', 'IDCONF=2|CALLED=13017930466||MODE=CID|CBID=67985-ryrchiy|LEG=33819|RI=0.01013|IB=60|BB=60|CC=0|DC=0|SC_A=0.00000|TC_A=0|C_A=0|BB_A=0|SC_B=0.00000|TC_B=0|C_B=0|BB_B=0|SC_C=0|TC_C=0|C_C=0|BB_C=0', '1', ADDDATE( CURRENT_TIMESTAMP, INTERVAL 10 SECOND ), '33819', '123456', '20000')]
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:744 - uniqueid:1456918553.5 - [CARD STATUS UPDATE]
a2billing.php,2,cid-callback,: file:Class.A2Billing.php - line:753 - uniqueid:1456918553.5 - [QUERY USING CARD UPDATE::> UPDATE cc_card SET inuse = inuse - 1, credit = credit + 0.25 WHERE username = '33819']
-- <SIP/13017930466-00000005>AGI Script a2billing.php completed, returning 4


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Thu Mar 03, 2016 6:05 am 
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Joined: Tue Jan 20, 2015 3:38 pm
Posts: 13
Is there anyone who faced the same issue and resolve it ?


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Mon Mar 07, 2016 8:47 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4064
Hi

Do you have a a2billing-callback context.

Joe


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Mon Mar 07, 2016 9:52 am 
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Joined: Tue Jan 20, 2015 3:38 pm
Posts: 13
jroper wrote:
Hi

Do you have a a2billing-callback context.

Joe



Thanks for the comments:

Yes I have the "a2billing-callback" context in extensions.conf file


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Mon Mar 07, 2016 9:57 am 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4064
Hi

Clearly the callback is being queued up, which is half the problem solved

The issue being that the callback is not being launched. Have you checked the Manager username and password to ensure that there is access to the Asterisk manager and that the user has sufficient rights.

Joe


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Mon Mar 07, 2016 10:25 am 
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Joined: Tue Jan 20, 2015 3:38 pm
Posts: 13
jroper wrote:
Hi

Clearly the callback is being queued up, which is half the problem solved

The issue being that the callback is not being launched. Have you checked the Manager username and password to ensure that there is access to the Asterisk manager and that the user has sufficient rights.

Joe


After callback trigger is launched i can see that manager is logged, by using "manager show connected" and it shows one user "myasterisk" is connected. In a2b-callback-daemon.log i found below logs:

"2016-03-02 06:31:46,275 - root - MainThread - INFO - [<callback_daemon.database.CallBack_Spool object at 0x2166290>]"
"2016-03-02 06:31:46,302 - root - MainThread - INFO - try_originate : SIP/voxbeam/13017930466 : 1000 : a2billing-callback"
"2016-03-02 06:31:46,303 - root - MainThread - INFO - CallBack Status : Error"
"2016-03-02 06:31:46,308 - root - MainThread - INFO - [2016/03/02 06:31:46] Placed 1 calls"

I have read all the callback issues in this forum and some one said this issue is resolved in ubuntu 12.04 as it has python2.7. I have tried that and getting the same result and same error. I have tested this with CentOS & ubuntu with both Python2.6 & 2.7. Call back daemon started and running and i can restart clearly.
I am not sure how to check callback is being queued.


Regards,
Adil


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Mon Mar 07, 2016 10:27 am 
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Joined: Tue Jan 20, 2015 3:38 pm
Posts: 13
adildiu wrote:
jroper wrote:
Hi

Clearly the callback is being queued up, which is half the problem solved

The issue being that the callback is not being launched. Have you checked the Manager username and password to ensure that there is access to the Asterisk manager and that the user has sufficient rights.

Joe


After callback trigger is launched i can see that manager is logged, by using "manager show connected" and it shows one user "myasterisk" is connected. In a2b-callback-daemon.log i found below logs:

"2016-03-02 06:31:46,275 - root - MainThread - INFO - [<callback_daemon.database.CallBack_Spool object at 0x2166290>]"
"2016-03-02 06:31:46,302 - root - MainThread - INFO - try_originate : SIP/voxbeam/13017930466 : 1000 : a2billing-callback"
"2016-03-02 06:31:46,303 - root - MainThread - INFO - CallBack Status : Error"
"2016-03-02 06:31:46,308 - root - MainThread - INFO - [2016/03/02 06:31:46] Placed 1 calls"

I have read all the callback issues in this forum and some one said this issue is resolved in ubuntu 12.04 as it has python2.7. I have tried that and getting the same result and same error. I have tested this with CentOS & ubuntu with both Python2.6 & 2.7. Call back daemon started and running and i can restart clearly.
I am not sure how to check callback is being queued.

Also I can dial from the server to SIP/voxbeam/13017930466, rates and prefix is ok


Regards,
Adil


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Mon Mar 07, 2016 12:11 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4064
Hi

I'm not sure why you have posted twice, with quotes, did you have something else to add?


Quote:
I am not sure how to check callback is being queued.


Look in the callback - add-callback section, you should see it queued with a status.

Joe


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Mon Mar 07, 2016 12:28 pm 
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Joined: Tue Jan 20, 2015 3:38 pm
Posts: 13
jroper wrote:
Hi

I'm not sure why you have posted twice, with quotes, did you have something else to add?


Quote:
I am not sure how to check callback is being queued.


Look in the callback - add-callback section, you should see it queued with a status.

Joe



Yes i am getting every entry of call that i have made for callback from webui.
first it shows pending and after few seconds it shows failed.


Regards,
Adil


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 Post subject: Re: CallBack Status : Error on clid callback
PostPosted: Wed Mar 09, 2016 7:47 am 
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Joined: Tue Jan 20, 2015 3:38 pm
Posts: 13
jroper wrote:
Hi

I'm not sure why you have posted twice, with quotes, did you have something else to add?


Quote:
I am not sure how to check callback is being queued.


Look in the callback - add-callback section, you should see it queued with a status.

Joe


Hello Joe,

Yes i can see the call is being queued but still now i didn't receive any callback.


Regards,
Adil


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