Error-Permission denied

tomanesq · **Joined:** Wed Oct 24, 2007 11:23 am **Posts:** 9

hi all,
i'm unable to make a callback

and get Error-Permission denied in cc_callback_spool table (field: manager_result).

a2billing-daemon-callback.log shows:

Code:

[2007-10-24 13:19:39] : TRY TO FIND PENDING CALLBACK
 ** Number of PENDING callbacks 1 **
UPDATE cc_callback_spool SET status='PROCESSING' WHERE id='10'

 WE ARE IN THE CHILD PROCESS
 SQL =SELECT id, server_ip, manager_host, manager_username, manager_secret, las$

[2007-10-24 13:19:39]
[
[2007-10-24 13:19:39]]
 ::>>> IO::Socket::INET=GLOB(0x8499374)
[
[2007-10-24 13:19:39]]Response - Error - Message - Permission denied
[
[2007-10-24 13:19:39]]

 ## CALLBACK FAIL
UPDATE cc_callback_spool SET status='ERROR', manager_result='Error-Permission d$
[2007-10-24 13:19:39]]
UPDATE cc_server_manager SET lasttime_used=current_timestamp WHERE id ='1'[
[2007-10-24 13:19:39]]
 [END SELECT]

 WE ARE IN THE PARENT PROCESS -> CHILD PID = 2541 -> RECORD ID = 10

[2007-10-24 13:19:50] : TRY TO FIND PENDING CALLBACK
 ** Number of PENDING callbacks 0 **

looks like some permission problem but where i suppose to look for reason?
My outbound trunk/routing works, so do my connection with Asterisk Manager.

any help will be appreciated...

ps
Asterisk 1.2.24 on Debian-40r1-etch
MySQL 5.0.32
A2Billing - Version 1.3.0 (stable)

stavros · **Posted:** Wed Oct 24, 2007 12:55 pm

tomanesq wrote:

My outbound trunk/routing works, so do my connection with Asterisk Manager.

Are you sure the callback daemon is correctly logging on to the Asterisk Manager Interface? I think if you watch the Asterisk console whilst the callback daemon tries a call you'll see it's failing to log on.
Edit the callback server in question in Admin -> Callback -> Show Server and verify the credentials listed match those in manager.conf.

tomanesq · **Joined:** Wed Oct 24, 2007 11:23 am **Posts:** 9

stavros,
i'm sure that callback deamon can login to AMI. For test i use default username/password in a2billing.conf:

Code:

;MANAGER CONNECTION PARAMETERS
manager_host = localhost
manager_username = myasterisk
manager_secret = mycode 

and in manager.conf:

Code:

[myasterisk]
secret=mycode
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system, call,log,verbose,command,agent,user
write = system, call,log,verbose,command,agent,user 

asterisk console shows:

Code:

  == Parsing '/etc/asterisk/manager.conf': Found
  == Manager 'myasterisk' logged on from 127.0.0.1
  == Manager 'myasterisk' logged off from 127.0.0.1

but no call back:( only this permission log in a2billing-daemon-callback.log :cry:

stavros · **Posted:** Wed Oct 24, 2007 1:48 pm

tomanesq wrote:

i'm sure that callback deamon can login to AMI.

So why does a2billing-daemon-callback.log still say permission denied?

The callback daemon doesn't use the AMI credentials from a2billing.conf.
Did you:

stavros wrote:

Edit the callback server in question in Admin -> Callback -> Show Server and verify the credentials listed match those in manager.conf.

tomanesq · **Joined:** Wed Oct 24, 2007 11:23 am **Posts:** 9

Quote:

Edit the callback server in question in Admin -> Callback -> Show Server and verify the credentials listed match those in manager.conf.

yes, they match manager.conf.

Admin -> Callback -> Show Server:

SERVER GROUP default
SERVER HOSTNAME localhost
MANAGER HOST 127.0.0.1
MANAGER USERNAME myasterisk
MANAGER SECRET mycode

...

stavros · **Posted:** Wed Oct 24, 2007 2:48 pm

Reading the source and your debug log makes me realise that you are connecting to AMI successfully, it's just refusing the request that is sent.

tomanesq wrote:

Code:

[myasterisk]
secret=mycode
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = system, call,log,verbose,command,agent,user
write = system, call,log,verbose,command,agent,user 

Try removing those extra spaces between "system" and "call".

tomanesq · **Joined:** Wed Oct 24, 2007 11:23 am **Posts:** 9

Unbelievable but it works now!

That was those spaces... somehow I overlooked it. Syntax was ok for first look so i skipped that part :oops:

thank you stavros

provided by Star2Billing S.L.

Error-Permission denied

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