Issue in installing callback-daemon

pradi · **Joined:** Sun Dec 09, 2007 3:40 pm **Posts:** 13

I'd followed the instructions as in the document of configuring call back. But when i try to start call back it cannot start and i get the message below. Can anybody please help? Thanks in advance

[root@asterisk callback-daemon]# service a2billing-callback-daemon start
Can't locate Config/IniFiles.pm in @INC (@INC contains: /var/lib/asterisk/a2billing/callback-daemon/lib /usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /var/lib/asterisk/a2billing/callback-daemon/a2billing-callback-daemon line 10.
BEGIN failed--compilation aborted at /var/lib/asterisk/a2billing/callback-daemon/a2billing-callback-daemon line 10.
Starting a2billing-callback-daemon: [FAILED]
[root@asterisk callback-daemon]#

stavros · **Posted:** Sun Jan 13, 2008 11:37 am

pradi wrote:

Can't locate Config/IniFiles.pm in @INC

As the error clearly states, you're missing Perl support for Config::IniFiles. The callback installation instructions describe how to install this library.

pradi · **Joined:** Sun Dec 09, 2007 3:40 pm **Posts:** 13

Thanks Starvos. There was some issue with the Perl module Config::IniFiles. After I reinstalled it is working now. Thanks a lot for the help

lcx · **Joined:** Sun Jan 20, 2008 1:58 am **Posts:** 72

stavros wrote:

pradi wrote:

Can't locate Config/IniFiles.pm in @INC

As the error clearly states, you're missing Perl support for Config::IniFiles. The callback installation instructions describe how to install this library.

Sorry for the stupid question .... but where are the callback installations instructions?

stavros · **Posted:** Wed Jan 30, 2008 11:01 pm

From memory, in the addons/Doc folder of the A2B distribution.

lcx · **Joined:** Sun Jan 20, 2008 1:58 am **Posts:** 72

Thanks, that was it. I didn't think of looking in the addons folder

dancel · **Joined:** Fri Nov 30, 2007 6:21 am **Posts:** 7

pradi wrote:

Thanks Starvos. There was some issue with the Perl module Config::IniFiles. After I reinstalled it is working now. Thanks a lot for the help

Hi Pradi, how did u solve the problem of callback-daemon installation? i am also getting the same error message that u got. Could you please post here the steps of perl modules toward solving it?

thanking you in advance.

jroper · **Joined:** Fri Jun 23, 2006 3:56 pm **Posts:** 4065

Here's an excerpt from a script I use to install A2Billing, this part deals with the installation of callback

Quote:

mkdir /var/lib/asterisk/a2billing/
mv /usr/src/a2billing/CallBack/callback-daemon /var/lib/asterisk/a2billing/

echo "*******************************************************************"
echo "Now installing callback"
echo "-------------------------------------------------"
echo "Go with the defaults in the following script - when prompted, but in your country"
echo ""
echo ""
echo "When you see the CPAN prompt, and the script has halted, you will need to type the following"
echo "SO TAKE NOTES"
echo "*******************************************************************"
echo "*******************************************************************"
echo "install Config::IniFiles"
echo "reload"
echo "quit"
echo "*******************************************************************"

sleep 10

pear install --alldeps SOAP-0.9.4
perl -MCPAN -e shell
cd /var/lib/asterisk/a2billing/callback-daemon/
install --owner=root --group=root --mode=700 a2billing-callback-daemon.rc /etc/rc.d/init.d/a2billing-callback-daemon
chkconfig --add a2billing-callback-daemon && chkconfig a2billing-callback-daemon on
service a2billing-callback-daemon start

[/quote]

dancel · **Joined:** Fri Nov 30, 2007 6:21 am **Posts:** 7

Jroper,

Thanks for the excerps. I follwed exactly your steps got following result.

cpan> install Config::IniFiles
Config::IniFiles is up to date.

cpan> reload
cpan re-evals the CPAN.pm file
index re-reads the index files

cpan> quit
Terminal does not support GetHistory.
Lockfile removed.
execvp: Permission denied
Starting a2billing-callback-daemon: [FAILED]

I dont know what do now.

. Could you please instruct me where to tweak again to fix execvp: Permission denied??

stavros · **Posted:** Wed Apr 02, 2008 4:48 pm

dancel wrote:

Could you please instruct me where to tweak again to fix execvp: Permission denied??

Probably in your SELinux configuration.

asiby · **Posted:** Wed Apr 02, 2008 4:53 pm

Will it work if you do the relevant steps manually? (no the echo ...)

dancel · **Joined:** Fri Nov 30, 2007 6:21 am **Posts:** 7

stavros wrote:

dancel wrote:

Could you please instruct me where to tweak again to fix execvp: Permission denied??

Probably in your SELinux configuration.

Thanks for quick response. I have checked the SELinux config. It has been disabled. I believe it must be disabled.

Here is my selinux config:

[root@asterisk1 ~]# nano /etc/selinux/config
GNU nano 1.2.4 File: /etc/selinux/config

# This file controls the state of SELinux on the system.
# SELINUX= can take one of these three values:
# enforcing - SELinux security policy is enforced.
# permissive - SELinux prints warnings instead of enforcing.
# disabled - SELinux is fully disabled.
SELINUX=disabled
# SELINUXTYPE= type of policy in use. Possible values are:
# targeted - Only targeted network daemons are protected.
# strict - Full SELinux protection.
SELINUXTYPE=targeted

Added after 4 minutes:

asiby wrote:

Will it work if you do the relevant steps manually? (no the echo ...)

I shall be greatful if you paste here the manual steps.

asiby · **Posted:** Thu Apr 03, 2008 5:03 am

I was referring to the steps in jroper's post

Code:

# mkdir /var/lib/asterisk/a2billing/
# mv /usr/src/a2billing/CallBack/callback-daemon /var/lib/asterisk/a2billing/
# perl -MCPAN -e shell
cpan> install Config::IniFiles
cpan> reload
cpan> quit
# cd /var/lib/asterisk/a2billing/callback-daemon/
# install --owner=root --group=root --mode=700 a2billing-callback-daemon.rc /etc/rc.d/init.d/a2billing-callback-daemon
# chkconfig --add a2billing-callback-daemon && chkconfig a2billing-callback-daemon on
# service a2billing-callback-daemon start 

dancel · **Joined:** Fri Nov 30, 2007 6:21 am **Posts:** 7

It will be useful to quote here that I am using Trixbox2.3 Asterisk 1.2 a2billing 1.3. I am still struggling to install a2billing-callback-daemon. Eventually still not successful, please help.

I successfully install perl-DBD-Pg but when i try to install SOAP-0.9.4. I got following result

[root@asterisk1 callback-daemon]# pear install --alldeps SOAP-0.9.4
HTTP error, got response: HTTP/1.1 410 Gone
Didn't receive 200 OK from remote server. (HTTP/1.1 410 Gone)
[root@asterisk1 callback-daemon]#

after that I did following manual steps of asiby and jroper:

[root@asterisk1 ~]# perl -MCPAN -e shell
CPAN: File::HomeDir loaded ok (v0.69)

cpan shell -- CPAN exploration and modules installation (v1.9205)
ReadLine support enabled

cpan[1]> install Config::IniFiles
CPAN: Storable loaded ok (v2.13)
Going to read /root/.cpan/Metadata
Database was generated on Tue, 01 Apr 2008 12:31:06 GMT
Config::IniFiles is up to date (2.38 ).

cpan[2]> reload
cpan re-evals the CPAN modules
index re-reads the index files

cpan[3]> quit
Lockfile removed.

[root@asterisk1 ~]# cd /var/lib/asterisk/a2billing/callback-daemon/
[root@asterisk1 callback-daemon]# install --owner=root --group=root --mode=700 a2billing-callback-daemon.rc /etc/rc.d/init.d/a2billing-callback-daemon
[root@asterisk1 callback-daemon]# chkconfig --add a2billing-callback-daemon && chkconfig a2billing-callback-daemon on
[root@asterisk1 callback-daemon]# service a2billing-callback-daemon start
execvp: Permission denied
Starting a2billing-callback-daemon: [FAILED]
[root@asterisk1 callback-daemon]#

PLEASE HELP!

jroper · **Joined:** Fri Jun 23, 2006 3:56 pm **Posts:** 4065

Hi

Can you check you have executable permisions on

/etc/rc.d/init.d/a2billing-callback-daemon

Joe

provided by Star2Billing S.L.

Issue in installing callback-daemon

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