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 Post subject: calling 2 PSTN numbers
PostPosted: Thu May 01, 2008 11:53 pm 
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Joined: Thu May 01, 2008 11:49 pm
Posts: 2
Can seem to get the callback service to call for example.

Leg1 = My PSTN House Line
Leg2 = My Cell Phone

Anyone have some tips or ideas on how to do this.

I can see how its working with PSTN to SIP or IAX but no luck yet PSTN to PSTN


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 Post subject: Re: calling 2 PSTN numbers
PostPosted: Fri May 02, 2008 10:38 am 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
njbb wrote:
Leg1 = My PSTN House Line
Leg2 = My Cell Phone

Anyone have some tips or ideas on how to do this.
What have you tried? Entering both those numbers into the web callback form in the CustomerUI works for me. Are you sure it's not your carrier failing the calls?

Quote:
I can see how its working with PSTN to SIP or IAX but no luck yet PSTN to PSTN
I didn't know you could use callback to VoIP destinations. How do you do this?


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 Post subject:
PostPosted: Mon May 05, 2008 12:22 am 
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Joined: Thu May 01, 2008 11:49 pm
Posts: 2
The callback on the customer screen I dont think is the same function as the one I am trying to use,

Try the callback with 2 PSTN's from the admin callback area. This one uses the callback deamon, If I understand correct and will queue up the requests.

As for the VOIP, i just enter the number as SIP/204040 for example.


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 Post subject:
PostPosted: Tue May 06, 2008 2:51 am 
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Posts: 2890
Location: Devon, UK
njbb wrote:
The callback on the customer screen I dont think is the same function as the one I am trying to use
OK. It works well for me to do what you described in your first post.
Quote:
Try the callback with 2 PSTN's from the admin callback area. This one uses the callback deamon, If I understand correct and will queue up the requests.
I'd rather not as it's a real pain to manually populate all the fields correctly. The customer UI's callback also queues requests in the table cc_callback_spool, ready for the daemon to dispatch them.
Quote:
As for the VOIP, i just enter the number as SIP/204040 for example.
Cool! It had never occured to me to try callback with VoIP destinations. I'm sure I'll find a use for that one day. Thanks.


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