provided by Star2Billing S.L.

This is my first time trying call back Imust have done somethig wrong but I cannot see it.
here is the outpu that Iget

a2billing.php|1|callback: file:Class.A2Billing.php - line:616 - get_agi_request_parameter = xxxxxxxxxxxx ; SIP/xxx.xxx.xxx.xxx-0916bed8 ; 1209772401.117 ; ; 1514xxxxxxxx
a2billing.php|1|callback: file:a2billing.php - line:718 - [CALLBACK]:[MODE : CALLBACK]
a2billing.php|1|callback: file:a2billing.php - line:722 - [CALLBACK]:[ANSWER CALL]
a2billing.php|1|callback: file:a2billing.php - line:766 - [CALLBACK]:[GET VARIABLE : CALLED= | CALLING= | MODE= | TARIFF= | CBID= | LEG=]
a2billing.php|1|callback: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 7
a2billing.php|1|callback: file:Class.A2Billing.php - line:1771 - RES DTMF : -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::> -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1785 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:Class.A2Billing.php - line:1761 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 7
a2billing.php|1|callback: file:Class.A2Billing.php - line:1771 - RES DTMF : -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::> -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1785 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:Class.A2Billing.php - line:1761 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 7
a2billing.php|1|callback: file:Class.A2Billing.php - line:1771 - RES DTMF : -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::> -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1785 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:a2billing.php - line:1000 - [CALLBACK 1ST LEG]:[INFO FOR THE 1ST LEG - callback_username=
a2billing.php|1|callback: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 7
a2billing.php|1|callback: file:Class.A2Billing.php - line:1771 - RES DTMF : -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::> -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1785 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:Class.A2Billing.php - line:1761 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 7
a2billing.php|1|callback: file:Class.A2Billing.php - line:1771 - RES DTMF : -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::> -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1785 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:Class.A2Billing.php - line:1761 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:Class.A2Billing.php - line:1769 - Requesting DTMF, CARDNUMBER_LENGTH_MAX 7
a2billing.php|1|callback: file:Class.A2Billing.php - line:1771 - RES DTMF : -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1775 - CARDNUMBER ::> -1
a2billing.php|1|callback: file:Class.A2Billing.php - line:1785 - PREPAID-INVALID-DIGITS
a2billing.php|1|callback: file:a2billing.php - line:1032 - [CALLBACK 1ST LEG]:[ERROR - AUTHENTICATION USERNAME]
-- AGI Script a2billing.php completed, returning 0

Can anyone see what is wrong and can point me to the right direction.
thanks

Added after 23 minutes:

I got to this point now I need help to resolve this issue

a2billing.php|1|cid-callback: [uipass] => 2087433106
a2billing.php|1|cid-callback: [25] => -1
a2billing.php|1|cid-callback: [id_campaign] => -1
a2billing.php|1|cid-callback: [26] => 2
a2billing.php|1|cid-callback: [id] => 2
a2billing.php|1|cid-callback: [27] => 9759
a2billing.php|1|cid-callback: [useralias] => 9759
a2billing.php|1|cid-callback: )
a2billing.php|1|cid-callback:
a2billing.php|1|cid-callback: )
a2billing.php|1|cid-callback:
a2billing.php|1|cid-callback: file:Class.A2Billing.php - line:1714 - [SET LANGUAGE() en]
a2billing.php|1|cid-callback: file:Class.A2Billing.php - line:649 - [CARD STATUS UPDATE : UPDATE cc_card SET inuse=inuse+1 WHERE username='6708348']
a2billing.php|1|cid-callback: file:a2billing.php - line:449 - [TRY : callingcard_ivr_authenticate]
a2billing.php|1|cid-callback: file:a2billing.php - line:460 - [destination: - xxxxxxxxxx]
a2billing.php|1|cid-callback: file:a2billing.php - line:464 - [resfindrate: - 0]
a2billing.php|1|cid-callback: file:Class.A2Billing.php - line:649 - [CARD STATUS UPDATE : UPDATE cc_card SET inuse=inuse-1 WHERE username='6708348']
-- AGI Script a2billing.php completed, returning 0
-- Executing [1xxxxxxxxxx9@custom-cid-callback:2] Hangup("SIP/204.xxx.xxx.xxx-096028c8", "") in new stack
== Spawn extension (custom-cid-callback, 1xxxxxxxxxx, 2) exited non-zero on 'SIP/204.xxx.xxx.xxx-096028c8'

Can any one help me with that problem.

Can anyone help me with that problem. I need help. I must be doing something wrong I cannot put my finger on it. Please help me solve it.

thanks

This means the rate-engine returned 0 matching rates to return the call to the received Caller ID.
You need to make sure the dialstring (which you showed as 'xxxxxxxxxx') is matched by your rate cards. Perhaps it has a 0 missing, or maybe starts with your country code? Describe how the Caller ID differs from what your customers would dial to reach that same number and I'll show you how to make it work.

the dial string is 1718XXXXXXX that is the way it comes to the debug console.

You didn't mention how/if that differs from what your customers would dial to reach that same number.
What results do you get if you login to the customer UI as card 6708348 and use the number 1718XXXXXXX with the ratecard simulator?

This is the latest debug info that I have on that problem. I still cannot get it to work. maybe a more experience a2billing user can help.
thanks in advance

Any help on this problem. I am still fighting with it. it is not calling back the number. it gives me error on the gui status

Any tought on the above problem. I am completely lost. I need help on this.

Added after 3 hours 39 minutes:

I got it to call back I have other issues but I am on my way to make it a success. it was the server ID was wrong.

Do you have a rate for 13052223698? Can you make a regular call to this number (or with the simulator ) ?

Thank you for you support but I got it to work it was something that was wrong the server was 2 and it was looking for server 1 once I saw that I changed it and now it works like a charm.
thanks