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 Post subject: callback dtmf issue
PostPosted: Sat Jan 03, 2009 3:13 pm 
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Joined: Fri Nov 14, 2008 6:49 am
Posts: 18
Hi All,

I am using DID callback through [a2billing-all-callback] context and when I dial the DID then it asks for PIN Number, I am entering the PIN Number but it is not accepting DTMF. But if I am using the same DID for calling card then it asks for PIN Number and it works fine. I am not understanding where is the exact issue.

Please help ...


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 Post subject: Re: callback dtmf issue
PostPosted: Tue Jan 06, 2009 11:57 am 
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Joined: Tue Aug 08, 2006 4:00 pm
Posts: 117
Location: Bitola,Macedonia
sumitgoel88 wrote:
Hi All,

I am using DID callback through [a2billing-all-callback] context and when I dial the DID then it asks for PIN Number, I am entering the PIN Number but it is not accepting DTMF. But if I am using the same DID for calling card then it asks for PIN Number and it works fine. I am not understanding where is the exact issue.

Please help ...


in your trunk setting put

relaxdtmf=yes

this help me :) maybe will help you


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 Post subject:
PostPosted: Tue Jan 06, 2009 12:10 pm 
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Joined: Fri Nov 14, 2008 6:49 am
Posts: 18
Hi ...

I am already using following DTMF settings:

dtmfmode = rfc2833
rfc2833compensate = yes
relaxdtmf = yes

but still that same issue ...


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 Post subject:
PostPosted: Tue Jan 06, 2009 12:27 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

What version of Asterisk - does this bug cast any light on your issues?

http://bugs.digium.com/view.php?id=13209

Joe


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 Post subject:
PostPosted: Tue Jan 06, 2009 1:41 pm 
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Joined: Fri Nov 14, 2008 6:49 am
Posts: 18
Hi ...

I am using Asterisk 1.2.17

I tried with all dtmfmodes (RFC2833, INFO, AUTO, INBAND)

the issue is still there ...


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 Post subject:
PostPosted: Fri Feb 13, 2009 9:29 am 
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Joined: Sat Sep 27, 2008 8:06 pm
Posts: 23
did you get this resolved? I had the same issue and problem is the incoming DID and the outgoing callback use different trunks/providers. And for me, the outgoing trunk had DTMF issues. I switched the outgoing provider and voila.


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 Post subject:
PostPosted: Fri Feb 13, 2009 10:52 am 
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Joined: Fri Nov 14, 2008 6:49 am
Posts: 18
Hi blusky,

I got it resolved but I don't know what helped me because I was using Centos 4, I reinstalled the operating system but this time I used Centos 5 and also changed my DID provider. I installed everthing again and it worked.

Previously I tried to change my DID provider it was showing the same issue. So I can say it was not with my DIDs coz my DIDs were working with calling card platform.

So, can't say buddy where was the exact issue ...

Added after 3 minutes:

If someone can tell me what could be the reasons for such issue.

Is it something related with Asterisk version or something else ??

Any help will be appreciated ....


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 Post subject:
PostPosted: Mon Mar 30, 2009 7:38 pm 
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Joined: Thu Aug 09, 2007 4:47 am
Posts: 3
sumitgoel88 wrote:
Hi blusky,

I got it resolved but I don't know what helped me because I was using Centos 4, I reinstalled the operating system but this time I used Centos 5 and also changed my DID provider. I installed everthing again and it worked.

Previously I tried to change my DID provider it was showing the same issue. So I can say it was not with my DIDs coz my DIDs were working with calling card platform.

So, can't say buddy where was the exact issue ...

Added after 3 minutes:

If someone can tell me what could be the reasons for such issue.

Is it something related with Asterisk version or something else ??

Any help will be appreciated ....


Hi sumitgoel88 ,

i agreed with blusky , is DID provider issue .

Regards
Victor
<spam redacted>


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