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Predictive Dialer


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 Post subject: File # does not exist in any format on cid-callback
PostPosted: Fri Mar 06, 2009 11:51 am 
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Joined: Fri Feb 20, 2009 6:46 pm
Posts: 10
Hi all,

let me first thank you for great work you guys do, much respects and gratitude.

I've been using calling card application for quite some time and didn't have single problem.

Now, I decided to use cid-callback so that I can call DID number and enjoy advantages of callback.

Let me refrain that I have searched this forum and found following topics
http://forum.asterisk2billing.org/viewtopic.php?t=1157
http://forum.asterisk2billing.org/viewtopic.php?t=1000
http://forum.asterisk2billing.org/viewtopic.php?t=1242
and some more with similar problems, tried all suggestions and so far no success.

The problem is that cid-callback only works for me if I add caller ID (ie, my mobile phone number) to a2billing customer card number

When I call cid-callback extension and caller id is already present everything work like a charm.
But if I don't have caller id present on a card number it will hangup with
File # does not exist in any format

I tried forcing the system to ask for
cid_askpincode_ifnot_callerid = YES

but I never get to this prompt because of the error above.

Please find attached my extensions.conf, a2billing.conf and cli.txt

Any help on this is more than welcome :)

Cheers all ;)

System:
Asterisk2Billing - Version 1.3.2 (Yellowjacket) - Release : 22 January 2008 and Asterisk 1.4.19


Attachments:
cli.txt [9.37 KiB]
Downloaded 119 times
a2billing.conf.txt [2.13 KiB]
Downloaded 370 times
extensions.conf.txt [559 Bytes]
Downloaded 115 times
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 Post subject: Re: File # does not exist in any format on cid-callback
PostPosted: Fri Mar 06, 2009 1:56 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
Djape wrote:
The problem is that cid-callback only works for me if I add caller ID (ie, my mobile phone number) to a2billing customer card number
That is intentional; 'cli-callback' only calls back those whose CLIs are recognised. Perhaps 'all-callback' mode suits your use-case better.


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 Post subject:
PostPosted: Fri Mar 06, 2009 3:41 pm 
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Joined: Fri Feb 20, 2009 6:46 pm
Posts: 10
But of course!

I was trying to force it to do something for what was not built to.

Thank you very much Stavros, much appreciated ;)


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