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 Post subject: IVR in the end of call
PostPosted: Thu May 07, 2009 2:59 pm 
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Joined: Thu Mar 26, 2009 5:19 am
Posts: 17
Dear friends,
Please suggest me with the best way, in your opinion, to do following:
We are using call back and I wish to add some intelligent to it. Let’s assume second leg does not answer for the long time or simple busy. Today system will HangUp. In place of it, I wish to add IVR with few options like: 1) try again; 2) Dial new number; 3) Automatically redial.
Thank you in advance.


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 Post subject: Re: IVR in the end of call
PostPosted: Fri May 08, 2009 9:21 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
dovnmr wrote:
Please suggest me with the best way, in your opinion, to do following:
There's only one way that I can see: extend a2billing.php to do what you want. Or am I missing the point of your question?


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 Post subject: Re: IVR in the end of call
PostPosted: Sat May 09, 2009 4:42 am 
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Joined: Thu Mar 26, 2009 5:19 am
Posts: 17
Thank you for replay Stavros,
I found variable DIALSTATUS, that tells type of call termination, such as NOANSWER, CONGESTION, CANCEL, BUSY, CHANUNAVAIL. According to it possible to build dial plan and call a2billing again if call terminated without success conversation. Does this way look correct?


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 Post subject: Re: IVR in the end of call
PostPosted: Mon May 11, 2009 6:39 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
I guess it might be possible using nothing but Asterisk's dialplan, but I'm sure it will be much easier in a few lines of PHP.


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