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 Post subject: Anybody solved dtmf issue on A2B Callback?
PostPosted: Sat Apr 03, 2010 6:12 pm 
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Joined: Wed Aug 22, 2007 4:36 am
Posts: 97
Seems no body have an answer for this¡¡¡
I have my callback-daemon working great: web callback, cid-callback and all-callback. However I can not make it work with dtmf, so customers can not enter their pin numbers, or even their numbers they want to call.
I dont use VOIP providers, I use my own channel banks and E1's, so I'm pretty sure my dtmf setup is ok on my equipments.
DTMF fails only on Callback, why?
Please, I need help on this :cry:
Thks,


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 Post subject: Re: Anybody solved dtmf issue on A2B Callback?
PostPosted: Fri Apr 09, 2010 2:18 am 
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Joined: Wed Aug 22, 2007 4:36 am
Posts: 97
Anybody?


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 Post subject: Re: Anybody solved dtmf issue on A2B Callback?
PostPosted: Mon Apr 12, 2010 2:53 am 
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Joined: Wed Mar 24, 2010 6:27 pm
Posts: 149
It seems that you are the only one with the issue. Why don't you try an alternate provider?
With me, my best and favorite provider gives issues, but there isn't must that can be done. That's how their system works. Give another provider a try. I routed all my callback calls through Flowroute.


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 Post subject: Re: Anybody solved dtmf issue on A2B Callback?
PostPosted: Tue Apr 13, 2010 4:45 am 
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Joined: Wed Aug 22, 2007 4:36 am
Posts: 97
Hi Jades,
Thanks for your answer.
Actually I dont use a voip provider for callback. I use my own E1 and GSM Channel Banks for that, and after several trials I can not get it work dtmf through them. The curious thing is everything works fine with A2B and dtmf, but not when I trigger callback feature, no matter if cli-callback or all-callback, even webcallback.
May be I should try with a regular voip provider.
Definitely, I'm the only one with this issue.
Thanks for your advice.
Cheers,


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 Post subject: Re: Anybody solved dtmf issue on A2B Callback?
PostPosted: Thu May 13, 2010 12:13 pm 
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Joined: Tue Jan 06, 2009 11:04 am
Posts: 36
Location: Bangkok, Thailand
Hi,

From my experience, some GSM channel banks don't support DTMF. Pls check yours channel bank datasheet.


Regards,
Nuiz (Asterisk, A2Billing In Thailand)


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