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 Post subject: Call automatically destination number
PostPosted: Tue May 31, 2011 3:23 pm 
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Joined: Mon Mar 28, 2011 10:49 pm
Posts: 23
Hello,

I have a "problem" with callback application.

I'm using 1.9.3 A2Billing version.

I'm trying callback from customer home page using callback menu. I put on the page the two numbers. A2Billing call the first and then when a-leg answer the call, the a2billing script end.

This happens with Callback Beep for Destination = yes

If I configure this variable to "No" A2billing call a-leg and ask to digit destination number.

Is there a way to automatically call the b-leg without asking for destination number?

Thank in advance...

Regards


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 Post subject: Re: Call automatically destination number
PostPosted: Tue May 31, 2011 3:36 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
How does A2Billing know the number to call?

Joe


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 Post subject: Re: Call automatically destination number
PostPosted: Tue May 31, 2011 4:45 pm 
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Joined: Mon Mar 28, 2011 10:49 pm
Posts: 23
Hello,

A2billing knows the number to call because in the callback customer menu i can indicate the two numbers.

I solved this problem. With 1.6.X Asterisk version needs to change the dial string changing "|" character with a "," comma character.

Now i have another problem... :) When A2billing call the first number don't wait this number answer the call to call the second number but call it sequentially (like a parallel call?).

Is this the correct behavior?

Thank's

Regards


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 Post subject: Re: Call automatically destination number
PostPosted: Tue May 31, 2011 5:00 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Yes, you don't want phantom silent calls to people. A2b needs to know the a leg is connected.


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 Post subject: Re: Call automatically destination number
PostPosted: Tue May 31, 2011 7:54 pm 
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Joined: Mon Mar 28, 2011 10:49 pm
Posts: 23
Hello...

How can I resolve it?

Than you

Regards


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