Support A2Billing :

provided by Star2Billing S.L.

Support A2Billing :
It is currently Wed Jul 18, 2018 4:49 am
Voice Broadcast System


All times are UTC




Post new topic Reply to topic  [ 10 posts ] 
Author Message
 Post subject: customers balance is not updated after paypal done
PostPosted: Fri Oct 11, 2013 10:14 am 
Offline

Joined: Sat Nov 28, 2009 1:17 pm
Posts: 10
Hi,
I have A2Billing v2.0.5 installed and configured properly for paypal method on server.
I have followed the steps from http://sysadminman.net/blog/2010/using- ... lling-1579 this site.
And on customer side i am able to do payment successfully from paypal and checkout page is also returned to a2billing.
but customer's balance is not updated to its balance.
And in epayment log i am able to see as NEW only.

Can anyone help me for this resolution.
Thanks,
Max.


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Fri Oct 11, 2013 10:47 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Are you allowing port 443 back into the server?

Joe


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Fri Oct 11, 2013 11:40 am 
Offline

Joined: Sat Nov 28, 2009 1:17 pm
Posts: 10
Hi,
Thanks for your reply.
I am not using https and not using 443 port for a2billing server.
Do i have to make any changes for that?

Thanks again.
Max


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Fri Oct 11, 2013 11:46 am 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

Paypal sends back the confirmation to top-up the acoount via https, so you need have 443 open.

Joe


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Fri Oct 11, 2013 12:37 pm 
Offline

Joined: Sat Nov 28, 2009 1:17 pm
Posts: 10
Ok,
So i have to enable https with same ip of server and then test again with paypal.
Let me try with it.

Thanks for your help.
Max


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Fri Oct 11, 2013 12:41 pm 
Offline

Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

No, just make sure that the settings are correct in the Paypal settings, and ensure 443 is open.

Joe


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Sat Oct 12, 2013 6:31 am 
Offline

Joined: Sat Nov 28, 2009 1:17 pm
Posts: 10
I am very thankful to you,
it is fixed and working fine with port 443.

Thank you so much my friend
Max


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Thu Nov 21, 2013 8:01 am 
Offline

Joined: Sun Oct 13, 2013 5:19 pm
Posts: 2
I've applied all settings mentioned in this thread but paypal payment is not credited to customer's account. I installed self-signed certificate, opened port 443, set auto return and ipn link on paypal side. Now the a2billing logs don't record any event. so i don't know what is going on. As you see, help is kindly needed.


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Sat Jun 21, 2014 10:59 pm 
Offline

Joined: Wed Nov 25, 2009 12:01 pm
Posts: 90
Im getting the same probleam after upgrading to 2.0.13. a2billing is not loging the payment. payment status "new. i can see that paypal is making call to a2billing in the apache logs.

Update:

I manage to get the payment working by doing a fresh install of 2.0.13. Now the problem is that i have two servers, Box-A with asterisk & a2billing and one Box-B just for customer GUI web server.

Now, the payment done on the asterisk server is updating the customer balance but when the payment carrried out from the customer web server with https_server setting pointing to the customer web server, the payment is not updating. i have also tried with Paypal IPN pointed to the Box-A and Box-B but no success. please anyone can advise on this issue and how to solve this?

Thanks.


Top
 Profile  
 
 Post subject: Re: customers balance is not updated after paypal done
PostPosted: Mon Jun 23, 2014 12:18 pm 
Offline

Joined: Wed Nov 25, 2009 12:01 pm
Posts: 90
Update:

I have managed to get the paypal payment working on my customer web server:
It turned out that not only installing the customer web folder and pointing the a2billinf.conf to remote database is not enought.
i had to install AGI and log files on the web server to get it working. i belive all these files are called when processing the payment.
Anyhow after few days of trail and error and an expensive bill on my paypal account, i manage to get it working. :D


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 10 posts ] 
VoIP Billing solution


All times are UTC


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group