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 Post subject: Customer balance updated but with owing debt
PostPosted: Fri Sep 10, 2010 2:52 pm 
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Joined: Wed Mar 31, 2010 9:40 am
Posts: 11
Hi,

I am not too sure what I've done wrong but when customer pay using Paypal everything works just fine as expected but it doesn't seem to offset the refilled amount and created a outstanding debt.

Please correct me if I am wrong and here is what I think this Paypal payment flow should do:
1-Customer login and click on Pay by Paypal
2-Prompt to Secure Paypal payment website
3-Confirmed payment and acknowledge A2Biling
4-A2Billing should create a refill record to update account balance and payment record to offset the balance owing and a transaction record for the epayment

My problem here is customer account balance does get updated OK with the top up amount but I can't see any new refill and payment records under biliing hence a owing balance. The only thing I can see is a new transaction record for the epayment I've just made. I not sure how this can link to offset the outstanding debt?

Much appreciated!!

Many thanks.


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