Joined: Tue Mar 18, 2014 11:29 pm Posts: 9
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i have problem with my DID billing. I have a a2billing. the problem with that, a customer add DID number in his account. then he add a destination number (international number) with this DID. so what happen from his mobile phone when he call to the DID number the call route to the destination number. lets say i set 0.5 USD for the destination and there is no cost for using the DID. so when he call the DID number and call goes to the destination number so he should billed by per minute. but problem with my a2billing is even the customer talk for 5 hours its alawys shows call duration 0.00 and the cost aswell 0.00. so my a2billing is not making any charge for my customer. what happen my customer is talking for free. but to the same destination if the customer call from the SIP softphone then i can see real duration and real cost in the call history even that time balance deducted from my customer account.
i check allready some solution in this forum. but nothing is works. someone please help me
thanx verymuch in advance
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