provided by Star2Billing S.L.

Hi,
I have a small problem. I have a DID coming in and I use it for testing calling card application. when the call comes in it ask the person to enter the number that he is calling no matter what number is press the system does not accept it. can someone tell me what I need to do for the DTMF be accepted by a2billing

thanks

Before you can fix it, you first need to ascertain exactly why it's failing.
The concept of rejecting a DTMF digit doesn't make any sense to me; what do you mean by "no matter what number is press the system does not accept it"?
Are the DTMF digits being received by Asterisk? Do your rate-tables match the digits received? Is your carrier rejecting all calls to that destination? What does the ratecard simulator say?

The digits are not being received by Asterisk. I make the call a2b tell me how much money that I have and then it asks me to enter the number that I wish to call. I enter the number and in the middle of entering the number it ask again to enter the number I wish to call and it keeps doing that over and over again. the same Did I use somewhere else to just call and press 1 for this press 2 for that and it works but when it goes thru a2b it does not accept the digit. I try all of the DTMF AUTO,INFO,INBAND,RFC.... none works
thanks

This little dial plan can help you to test and diagnose DTMF problems outside of A2Billing.

[custom-dtmftest]
exten => s,1,Answer()
exten => s,n,Wait(1)
exten => s,n,Playback(beep)
exten => s,n,Read(mydtmf||||10)
exten => s,n,SayDigits(${mydtmf})
exten => s,n,Wait(1)
exten => s,n,Hangup()

Adjust as necessary for your requirements, i just send the inbound number to the custom-dtmftest context, it will beep at you, you enter in some digits, and hope that the right ones are played back to you.

Watch the Asterisk CLI as you are doing it.

If you do not get the Digits back, then you know that this is an Asterisk problem, and you should take the matter up with your carrier, or the Asterisk forums.

Cheers

Joe

I would like to say thanks for the help. I was able to find the source of the problem. It seems that DIDWW is the problem I will have to send them and Emal to see if the can fix the problem.
thanks again