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 Post subject: Billing For Incoming AND Outgoing Calls
PostPosted: Sun Sep 28, 2008 10:31 pm 
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Joined: Sun Sep 28, 2008 8:33 pm
Posts: 1
First of all thank you for everyone who helps out on this forum. You've been very helpful!!!

Ok,

I managed to get incoming DIDs to change a per/minute fee.

YEAH!!!

Now my problem is charging the same customer for an outgoing call after he or she calls into the DID.

So... like this..

1. Call comes in
2. A2b begins billing the customer of my choice per minute charges (working)
3. Caller is redirected to a local extension on my server, and they
get to hear a nice IVR menu.
4. Caller presses 1 to connect to outside number ie: someone's cellphone
5. Call is routed through a2billing again to charge for the outbound call. (not working)

It connects the call just fine, but does not keep track of the call duration, and therefore does not bill the customer. Outbound billing will work BUT only if i'm not billing for inbound?

Anyone have any ideas?

I can post config files etc if needed.. but i'm not sure where the log files are? Maybe someone could let me know.

Thanks!!


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 Post subject: Re: Billing For Incoming AND Outgoing Calls
PostPosted: Mon Aug 09, 2010 1:55 pm 
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Joined: Fri Nov 20, 2009 1:41 pm
Posts: 4
Did you ever find out how to do this?

I'm trying to do the same and am having the same issues.

Thanks,
Brian


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 Post subject: Re: Billing For Incoming AND Outgoing Calls
PostPosted: Mon Aug 09, 2010 2:08 pm 
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Joined: Fri Jun 23, 2006 3:56 pm
Posts: 4065
Hi

We would like to add A Leg billing but it is quite a lot of work.

See the note on our web page at the bottom.

http://www.star2billing.com/solutions/d ... -platform/

Joe


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