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 Post subject: DID destination and Client Interface
PostPosted: Tue Jun 16, 2009 7:13 pm 
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Joined: Tue May 27, 2008 9:29 am
Posts: 5
Hello,
I have a question, I have been using A2Billing (1.3.4) for a while now. I am now using the DID features of A2Billing and I noticed a particular behaviour, which I am not sure if it's a bug or thats the way it works.
I created a DIDGroup for my customers and imported some DIDs from my DID provider into that group with fixed monthly & dialout rate enabled for the DIDs. I noticed that If I add a destination for that DID in the a2billing admin interface, The DID is still listed as available for any customer that is in that did group (despite the fact that the did has been assigned in to a destination). The only way not to list that DID is to actually assign in through the client interface of a customer in that group and then it wouldn't appear in other customer interfaces.
I also noticed that its only when specify the destination in the client interface that the DID appears in DID billing. If i do in the admin interface it does not.

I believe this is a bug, but I was wondering if anyone else has observed this or maybe I am doing something wrong or stupid :)

Would appreciate any kind responses. Notwithstanding its still a great piece of software and I say well done and can't wait to move to version 1.4

thank you.


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 Post subject: Re: DID destination and Client Interface
PostPosted: Tue Jul 14, 2009 6:47 am 
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Joined: Tue May 13, 2008 4:37 am
Posts: 22
Location: Coeur d Alene, Id
I also noticed the same thing. This has forced me to remove the "DID" option from the customer interface as I have not been able to fix it. I am trying to work on getting the "DID" option in the customer UI to connect to my provider(s) with their API and then associate the ordered DIDs to the account the customer is logged in under, create the DID, destination, and add the rate to the customers ratecard.


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 Post subject: Re: DID destination and Client Interface
PostPosted: Tue Jul 14, 2009 11:19 am 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
Are you guys testing with v1.3.4?!? I was pretty sure that bug had already been fixed.


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 Post subject: Re: DID destination and Client Interface
PostPosted: Sun Jul 19, 2009 11:31 pm 
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Joined: Sun Feb 01, 2009 12:52 pm
Posts: 47
Location: Netherlands
Yep, i have 1.3.4, and was also confronted with this problem,
i also removed the DID page from the clients interface..

sidi


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 Post subject: Re: DID destination and Client Interface
PostPosted: Tue Jul 21, 2009 11:23 pm 
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Joined: Wed Jun 17, 2009 3:00 pm
Posts: 5
Yes - I'm facing the same problem too! I have to manually configure and assign each customer their DID. I disabled the Customers DID management Interface. I'm using V 1.3.4. DID management feature of A2B pushes it futher to the Enterprise VoIP billing system - this needs to work!

Thanks.
Aa


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 Post subject: Re: DID destination and Client Interface
PostPosted: Thu Aug 20, 2009 4:20 pm 
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Joined: Thu Aug 20, 2009 4:17 pm
Posts: 5
I have noticed the same thing.

Assigning the DID from admin interface still makes the DID available from user interface.


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