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Predictive Dialer

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 Post subject: DID Monthly Charge
PostPosted: Wed Mar 17, 2010 2:55 pm 

Joined: Mon Oct 26, 2009 3:47 am
Posts: 17
Using 1.6.0 and loving everything so far. One issue I'm having with the DID monthly charges I'm assuming is an oversight on my part but I can't seem to figure it out. If I set the didbilling_daytopay variable to say 14, my customers are bill 15 days out for the DID, if they don't have enough funds in the prepaid balance to cover the cost then they get the warning email. The concept is fine, but the problem is that the email says the DID will be released in 1 day. Ideally, I want to set a date to send the notifications out (14 days before expiration) and not release the DID until the expiration date or even a day or two later. Am I missing something obvious here. If I set the didbilling_daytopay = 3 will the customer still get the email 3 days ahead of time with only 1 day to pay?

Today's Date: 2010-03-17
DID Start Date: 2010-03-02 14:16:36
$didbilling_daytopay = 14
Email sent to customer on 2010-03-17
Email Text Below:
Your credit is not enough to pay your DID number (XXXXXXXXXX), the monthly cost is : 9.99 usd
You have 01 days to pay the invoice (REF: 2XXX000XXX5 ) or the DID will be automatically released

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