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 Post subject: Hotel Guest room billing
PostPosted: Mon May 19, 2008 8:32 pm 
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Joined: Mon May 19, 2008 8:14 pm
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We have a client that is a 84 guest room hotel. They need a way to track calls by guest room(extension), but especially long distance calls. Does anyone know how to configure this and how to pull reports?


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PostPosted: Mon May 19, 2008 10:48 pm 
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Joined: Thu Jun 22, 2006 2:19 pm
Posts: 2890
Location: Devon, UK
I believe there's a post in the Success Stories forum describing a similar scenario. Perhaps you might glean some clues from that.


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PostPosted: Tue May 20, 2008 6:42 am 
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Joined: Thu Oct 19, 2006 9:56 am
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Location: Athens, Greece
v1.3 can do billing.

v1.3+callshop patches can do customer sessions, ie. have the customer billed during his/her stay on the hotel. Then, it can explicitly bill those sessions.

v200 has those patches mainlined.


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 Post subject: Re: Hotel Guest room billing
PostPosted: Sun Jun 01, 2008 1:41 am 
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Joined: Thu Sep 13, 2007 12:46 pm
Posts: 254
Location: Naples, Fl ( USA )
pvtech wrote:
We have a client that is a 84 guest room hotel. They need a way to track calls by guest room(extension), but especially long distance calls. Does anyone know how to configure this and how to pull reports?

My suggestion is to have all the room configured with an IAZ/SIP configuration and once you have a customer in a room assign a card number to the customer and then assign the extension as a callerid to the card that way all you have to do is charge the person base on his or her card number.


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