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 Post subject: DID_VOIP calls not being charged Sell Rate
PostPosted: Fri Mar 26, 2010 8:46 pm 
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Joined: Sat Aug 15, 2009 4:25 am
Posts: 35
I have DID assigned to a customer with a selling rate set to 0.01000, but calls to this DID are not getting charged at all. Calls to that DID show up in the CDR as cost=0.

I'm using a "VoIP" destination for the DID to route calls within my customer's hosted PBX, so A2Billing is treating the call as a VoIP call, but I'm still paying inbound per-minute. What am I doing wrong?

Thanks,
Andy


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 Post subject: Re: DID_VOIP calls not being charged Sell Rate
PostPosted: Sat Mar 27, 2010 8:10 pm 
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Joined: Sun Dec 27, 2009 8:39 pm
Posts: 80
Do a search for billing inbound DID calls. The rate on the DID itself is to charge for your current customers calling this number. It's not meant to charge inbound calls.


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 Post subject: Re: DID_VOIP calls not being charged Sell Rate
PostPosted: Thu Jul 22, 2010 5:33 pm 
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Joined: Sat Aug 15, 2009 4:25 am
Posts: 35
Thanks carlosmp - I did a search and came up with a few mentions of a workaround ("route them through a trunk") but no real outlines as to how to pull it off. Has anyone attempted this, and/or documented it?

I'd love a little help and am happy to contribute by documenting the process, etc. I had no idea how much $ I was losing on inbound calls...

Andy


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