cant get customer call records

kugdon · **Joined:** Tue Oct 17, 2006 7:00 am **Posts:** 10

hi guys am currently using chameleon version 1.2.3 but in the customer interface i cant acess a users call record. it shoes me a blank page .where should i look. Many thanks

krzykat · **Posted:** Fri Oct 20, 2006 3:42 pm

BLANK not even the search criteria info? Or you mean the search criteria info is there, but no CDR's ?? If it is the latter, try entering your search criteria and hitting <search>

kugdon · **Joined:** Tue Oct 17, 2006 7:00 am **Posts:** 10

the call record returns a blank page with nothing on it not even search criteria. please help

mohan76 · **Posted:** Mon Oct 23, 2006 5:27 pm

Make sure u have set
cdr=yes in a2billing.conf under [webcustomerui]

kugdon · **Joined:** Tue Oct 17, 2006 7:00 am **Posts:** 10

yes the cdr is set to yes is a2billing.conf but i still cannot see the records so where cud the prob be. thanks a lot for the help

koubem1 · **Joined:** Sun Nov 12, 2006 4:42 pm **Posts:** 11

Hello all
I have the same problem. I didnt see any cdrs. I check my postgresql database and cc_call is empty. Enybody knows, where is problem?

cayonga · **Joined:** Wed Jan 31, 2007 7:44 pm **Posts:** 7

koubem1 wrote:

Hello all
I have the same problem. I didnt see any cdrs. I check my postgresql database and cc_call is empty. Enybody knows, where is problem?

I have same problem too.Does anyone find a solution ?

anonymous_a · **Joined:** Fri Apr 28, 2006 5:11 am **Posts:** 426

I think this is bug. Today i catch one for one customer too. old customer but he's history totaly clean as he's noob.

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cant get customer call records

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