A2Billing (Ver 1.8.1) billing customers while phone rings

mahan77 · **Joined:** Wed Aug 25, 2010 2:47 am **Posts:** 3

HI
Can some one help? I’m new to asterisk and a2billing but I managed to install and running a2billing (ver 1.8.1) in FreePBX (ver 2.8.0.4) Asterisk (Ver. 1.6.2.15). Every think working fine expect one major think. It’s billing the customers while phone rings (before someone answers the calls). Is any way to sort this problem out?

jroper · **Joined:** Fri Jun 23, 2006 3:56 pm **Posts:** 4065

Something in the path, probably your carrier, is answering the call. Raise a trouble ticket with your carrier to ask them not to answer the call, and if they don't there are some workarounds, or better change carriers.

Joe

mahan77 · **Joined:** Wed Aug 25, 2010 2:47 am **Posts:** 3

Hi Joe
Thank you for the replay.
I know 100% Carrier not charging. My carrier also provides fully itemise billing online like a2billing. I’m sure the problem with a2billing side.

prad · **Posted:** Wed Jan 05, 2011 6:54 am

look at your agi-conf

You might be answering calls on your side.

jroper · **Joined:** Fri Jun 23, 2006 3:56 pm **Posts:** 4065

Quote:

I know 100% Carrier not charging. My carrier also provides fully itemise billing online like a2billing. I’m sure the problem with a2billing side.

Your carrier does not start charging until the called party answers the call, that does not mean to say that they do not answer the call.

The only way A2Billing starts charging is if someone / something answers the call, so inspect the debug to see where this is occurring.

Joe

renatofb · **Posted:** Thu Jun 16, 2011 4:58 pm

sometimes even a false ring from other carrier can cause this problem.
that would mean they answer the call.
Check that with them as well.

provided by Star2Billing S.L.

A2Billing (Ver 1.8.1) billing customers while phone rings

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