provided by Star2Billing S.L.

Hello all,

I have A2billing and asterisk installed on my CentOS dedicated server. Currently I am running into this problem.

Most of my customers get into a habit of dial the 0 after the country code. Let me give you a quick example.

Let's say my customer who live in USA, want to call someone in Japan. They would dial something like this

81 0965543211

When they're dialing like that, my system doesn't recognize the 0 in front of the 9.

If they're dial: 81 965543211 then the call went successfully.

After googling for about 2 hours, I decided to ask in this forum. Does anyone out there know how to fix this issue? If so, please share the fix.

I appreciate all the help.

T.

PS: My customers get this habit because they were using other telecom companies before and had no problem connect the call to Japan when they dial that way with them.

Hi

My understanding is that the leading single 0 should omitted when dialling Japan, which is the same for many countries e.g. UK, so really, your customers should learn to dial correctly, or you need to tell them.

I'd advise against perpetuating this behaviour, because telecoms is supposed to be standards based.

However, if this is a VoIP call, you could manipulate the number before calling a2billing.php using Asterisk dialplan, If it's a calling card call, then you would need a second set of rates, such as 81096, which calls an A2Billing trunk that removes the 810 prefix and adds 81, This should work, but I've not tested.

Joe