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 Post subject: Why A2billing doesn't charge customer-to-customer calls?
PostPosted: Fri Apr 20, 2018 9:14 am 
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Joined: Fri Apr 20, 2018 9:07 am
Posts: 1
Hi

I have installed A2Billing2.2.0+Asterisk13.18-cert3. Outgoing calls are configured and billed correctly.

Once a customer calls another, two CDR records stored, Calltype:DID_Voip and CallType:DID-ALEG, but none of them are charged and the charges are zero.

I googled to find out any workaround to fix the issue. All results were incomplete and outdated.

I created a LOCAL provider, then a TRUNK with Tech=local, Provider IP:a2billing. DIDa are also configured and I can receive calls. But I noticed that the calls are not routed through the trunk.

When using simulator, it can find the correct Call Plan and rates. but it doesn't apply to the call.

I have two questions:

(1) How can I setup asterisk to pass the call through a local trunk so A2Billing can apply charges to calls?

(2) What should I do to make A2Billing charge the customer-to-customer calls?

Thanks


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